Office & Administrative Support Worker - Supervisor (HCA/ISD #7725)

Salary

$17.99 - $27.89 Hourly

$37,422 - $58,003 Annually

This position is a Pay Band 50

Posting Details

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Office & Administrative Support Worker - Supervisor will:

• Provide and coordinate administrative support services for the Health Care Authority (HCA) Income Support Division (ISD) Bernalillo County Office, County Director, Line Managers and staff;
• Provide support services for all areas of client and customer service in the reception area, to include handling information requests, and performing clerical and secretarial functions;
• Direct and coordinate the execution of fiscal, property management, personnel, and management information systems activities;
• Supervise and direct the clerical unit, ensuring that the unit meets standards set by state and federal guidelines, as well as incentive measures.

How does it get done?

The Office & Administrative Support Worker - Supervisor is responsible for:

• Providing and coordinating office administrative and secretarial duties, to include assisting the County Director and Line Managers with personnel actions and maintenance of employee personnel files;
• Providing administrative support for interviews, personnel action forms, correspondence, reports, and memos;
• Serving as leave and time sheet monitor, employee benefit coordinator, and assisting new employees with completing new employee packets;
• Providing effective and efficient fiscal support in compliance with HCA and Department of Finance (DFA) rules and regulations, to include assisting with budget preparation and maintenance of a monthly budget spreadsheet of expenditures;
• Preparing accurate and timely requisitions and travel vouchers and receipting invoices within five (5) days;
• Supervising clerical, office, and administrative support staff, to include time sheet and leave authorization;
• Mentoring, establishing and evaluating performance criteria, annual evaluations, performing disciplinary actions if needed, and ensuring proper and sufficient training is obtained by subordinates.

Who are the customers?

• External customers including employers, Courts, and contractors;
• Internal customers including the County Director, Line Managers, field staff, Attorneys, State Disbursement Unit, and The Centralized Enforcement Unit.

Ideal Candidate

The Ideal Candidate has experience:

• Responding to inquiries from staff in regards to personnel issues utilizing State Personnel Office (SPO) rules and regulations as well as HCA policies and procedures;
• Utilizing excellent communication skills (both verbal and in writing);
• Utilizing professional etiquette while communicating in person or on the telephone;
• Organizing, prioritizing, being detail oriented and focused;
• Supervising, monitoring, and evaluating staff.

Minimum Qualification

High School Diploma or equivalent and six (6) months of directly related experience in office administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) months may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid Driver's License.

Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.