Remote Call Center Representative

A company is looking for a Remote Call Center Representative (US).

Key Responsibilities

Answer inbound calls and provide courteous and efficient customer service

Verify caller identity and ensure compliance with security and confidentiality procedures

Document interactions accurately and collaborate with team members to resolve issues

Required Qualifications

High school diploma or GED required; additional education preferred

2+ years of call center or customer service experience preferred

Experience in a healthcare or insurance environment is a plus

Proficient in Microsoft Outlook, Word, and Excel

Familiarity with help desk or CRM systems is a plus