General Manager

The Sicilian Butcher Management
Scottsdale, Arizona

The General Manager position comes with a salary of $60,000 - $80,000 , additional bonus compensation of up to $42,000 , and generous perks and benefits, including health insurance.

QUALIFICATIONS

  • 5 YEARS of HIGH VOLUME FULL-SERVICE restaurant management experience
  • Be at least 21 years of age
  • High school diploma or GED
  • Basic experience with Microsoft Suite

A DAY IN THE LIFE

The General Manager is professional, dependable, enthusiastic, and friendly. You will create a world-class experience for the guests and, more importantly, the team members.

  • Oversee the execution of the entire restaurant operation, including front-of-house and back-of-house
  • Deliver superior guest services and ensure absolute customer satisfaction
  • Respond efficiently to customer complaints
  • Enforce and offer the best quality of products possible
  • Organize and supervise shifts
  • Appraise personnel's performance and provide feedback to keep them upbeat and productive
  • Track compliance with sanitation and safety rules and regulations
  • Successfully promote and publicize the brand.
  • Nurture a positive working environment and lead by example as a restaurant supervisor
  • Serve as the point of contact for all customer service matters.
  • Complete all new hire paperwork / onboarding according to necessary deadlines.
  • Train employees professionally and profitably by applying The Sicilian Butcher's policies and procedures.
  • Identify areas of improvement and provide one-on-one mentoring as needed, administer and document verbal warnings, write-ups, and Performance Improvement Action Plans.
  • Demonstrate proficient knowledge of all menu items.
  • Organize the restaurant following proper food rotation and cleanliness procedures
  • Order all food, paper, chemical, and other supplies as needed to run the store
  • Ensure all employees follow proper policies and procedures
  • Have a vast knowledge of The Sicilian Butcher's history
  • Follow all company standards for health, safety, sanitation, and security.
  • Adhere to all policies and procedures as outlined in the employee handbook
  • Send weekly update reports to Regional Operations Manager.
    • Hace 1 hora