Talent.com
No se aceptan más aplicaciones
Inbound Sales Supervisor

Inbound Sales Supervisor

Big Brand Tire & ServiceMoorpark, CA, US
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Inbound Sales Supervisor

Location : Moorpark, CA (on-site) Type : Full-Time Team : Lead ~20 Inbound Sales Associates Comp : $65,000$90,000 salary (DOE) + full benefits

Why This Role Rocks

You'll run a 20-rep sales pod that turns inbound demand into booked appointments, tire sales, and revenue. If you're outgoing, urgent-minded, and lightning-fast on a computerand you love winning through peoplethis is your platform to build a powerhouse team and accelerate into multi-pod leadership.

What You'll Do (Own The Number)

  • Hit and lift team KPIs : weekly conversion%, tire units, appointments / hour, revenue / hour, show rate, and QA.
  • Coach in the moment : whisper / barge, live call reviews, rapid objection handling, and clear next steps on every call.
  • Train to sell with authority : tire sizing / ratings, brand positioning, BBTA value story, two-option close, and price framing that sticks.
  • Drive speed & accuracy : enforce CRM hygiene, precise quoting, tight dispositions, fast follow-ups / recalls to close. Run the floor : queue triage, schedule adherence, daily huddles, role-plays, and end-of-day leaderboard wins.
  • Partner with the field : coordinate with 300+ stores to fill bays, align promos, and remove friction so bookings show and install.
  • Hire & ramp : interview, onboard, and ramp new reps to target in 3045 days with structured plans and checkpoints.

What Great Looks Like

  • Sales coach first : you can hear a call and, in 60 seconds, turn it into a close with better discovery, value build, and a clean ask.
  • High urgency : you hate idle time, move fast between tabs / tools, and never let warm leads cool.
  • Data-driven & hands-on : you live in dashboards, but you sit shoulder-to-shoulder with reps to change outcomes live.
  • People magnet : high EQ, crisp feedback, celebrates wins, and holds the barconsistently.

    • Core KPIs You'll Lead

  • Inbound conversion % (calls ? appointments)
  • Tire sales & revenue per staffed hour
  • Appointments per hour (A / H) and AHT / after-call work QA scorecard (call flow, value build, close)
  • Show & install rate from your team's bookings

    • Day-In-The-Life

  • Pre-shift (10 min) : targets, promos, objection drill. Floor block : side-by-sides, whisper / barge, queue moves; fix deals in real time.
  • 1 : 1s & skill labs : role-play two options + clear close, price anchoring, callback scripts.
  • Wrap : leaderboard, coach notes, tomorrow's focusand celebrate the top 3.

    • Qualifications

  • 3+ years leading inbound sales / call center teams (10+ reps; 20+ preferred).
  • Proven lift in conversion, tire / service sales, and revenue / hour through coaching.
  • Fast on computersCRM / telephony, Google Workspace, multi-tabbingwith accuracy.
  • Automotive background is a plus; not required. We'll get you fluent in tire categories and brand positionings quickly.

    • Growth & Stability

  • Real leadership path : multi-pod Supervisor ? Call Center Manager ? Field / Operations leadership.
  • Medical, Dental, Vision, Life, HRA
  • 401(k) with company match
  • Paid holidays & vacation
  • A trusted brand with 50+ years of growth and a performance culture that promotes from within.

    • Big Brand Tire & Service is an Equal Opportunity Employer.

    Crear una alerta de empleo para esta búsqueda

    Inbound Supervisor • Moorpark, CA, US