Head of Design

Head Of Design

At Shakepay, we're on a mission to usher in the Bitcoin golden age. We're reimagining financial services to give every Canadian their fair shake. Our culture is built around doing work that matters, winning as a team, and celebrating success. If you're the kind of person who values growth, shipping fast, and sharing your ideas openly with a group of like-minded people, come and build with us! About Shakepay

Since 2015, we've been building the Shakepay app to make buying and earning bitcoin fast, easy, and secure. In 2022, we launched the Shakepay Card, allowing shakers to earn bitcoin rewards when they shop. Today, more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future.

We're regulated across all Canadian provinces and territories, and backed by renowned venture capitalists with a funding of $44M. We have a passionate, loyal, and growing community, and we're looking for people who want to help us build something truly special.

Head Of Design

As Head Of Design, you will define and drive the long-term design strategy that shapes how millions of Canadians interact with Shakepay. You'll lead a high-performing design team, strengthen Shakepay's design culture, and ensure our products set the standard for clarity, trust, and delight in financial services. This is a senior leadership role where you'll influence company strategy, champion design excellence, and guide your team to consistently deliver experiences that build confidence and drive engagement.

What You'll Be Doing

• Define Shakepay's design vision and strategy : Establish a long-term roadmap for product design, ensuring it aligns with business goals and customer needs.
• Elevate design as a strategic function : Partner with Product, Engineering, Marketing, and Executive leadership to shape product direction.
• Cultivate a high-performing design team : Strengthen design culture by fostering creativity, collaboration, and a relentless pursuit of excellence - helping push boundaries and deliver consistently delightful experiences.
• Champion customer-centricity at scale : Oversee user research and insights programs, embedding data-driven design decisions into product development.
• Mature design systems and operations : Drive the evolution of frameworks, tooling, and processes that allow design to scale efficiently and consistently across products.
• Ensure design quality : Set high standards for UI, UX, and product storytelling, ensuring every touchpoint strengthens trust in Shakepay.

Who We're Looking For

Why Join Us?

Perks And Benefits

We understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the "right" experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experience. We're firm believers that a little bit of slope makes up for a lot of y-intercept.

Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.