Job title : Lead Computer Operator
Location : Ashburn, VA
Duration : Immediate - 12 / 20 / 24 with potential extension / conversion
Rate : $48 / hr
Company Overview :
Altum Solutions is a women-owned, minority, and HUBZone-certified small business based in Richmond, VA. We are leaders in IT consulting, staffing, and training, specializing in business process engineering, UX / UI design, Agile transformation, and data analytics.
About the Role :
We are seeking a dedicated Lead Computer Operator to join our dynamic team in Ashburn, Virginia. This role is pivotal in managing the day-to-day operations and ensuring the seamless functioning of our computer systems.
The successful candidate will lead a team of Computer Operations staff, ensuring all scheduled and unscheduled tasks are completed efficiently and effectively.
Key Responsibilities :
- Oversee the daily activities / assignments of Computer Operations staff, ensuring work performance is up to standards.
- Train, motivate, and guide assigned staff. Review and approve their work, and provide management with input on staff performance.
- Manage daily operations to resolve problems, handle change management issues, and provide guidance to lower-level Operators.
- Operate and monitor computer systems and related equipment, ensuring all batch cycles are completed on time.
- Identify, monitor, and diagnose system problems, initiating corrective action where possible.
- Compile and maintain reports on computer operations, review equipment logs, and recommend quality improvements.
- Collaborate with IT groups to ensure service objectives are met and provide a smooth transition of work to succeeding shifts.
Required Skills and Experience :
- High School Diploma or equivalent.
- 5+ years of experience in the operation and support of a variety of computer systems.
- Proficiency in maintaining tape libraries, monitoring computing platforms, and troubleshooting.
- Experience with console systems operation.
- Effective analytical, organizational, and communication skills.
- Knowledge in Mainframe, ServiceNow (SNOW), Splunk, JES2 / MVS, TIVOLI or scheduling packages, SYSVIEW / OMEGAMON, basic JCL, SDSF, JHS, SYSLOG, printer commands.
- Experience in Storage Administration, Windows, Linux, and networking is preferred.
Schedule :
- Full-Time Position : 40 hours per week.
- Shift : 5 : 45am 5 : 45pm, rotating schedule of 7 days on, 4 days off, then 4 days on, 7 days off.
Work Environment :
This role is set in a fast-paced, multi-platform environment which may require action and response 24x7 to support the technical business needs of our customers.