Parts Sales

O'Connor Company is a manufacturer's representative, supplying heating, ventilating and air conditioning equipment to contractors and commercial customers. We also supply after-market parts and supplies and pride ourselves on being a technical resource in the commercial HVAC industry. We have been in business since 1971 and have offices in Sioux Falls and Rapid City South Dakota. We are a growing company with great opportunities for career development.

We are looking for a candidate who wants to learn and grow with us, and enjoys helping solve problems. This is a great opportunity to work for an established company that's small enough for you to see your impact, and large enough to offer stability.

Duties include :

• Respond to customer and service staff requests for parts and technical information.
• Research answers to questions and equipment problems.
• Provide quotes for service and parts.
• Order equipment and parts for quoted projects, and monitor status of orders.
• Maintain good relationships with customers and be proactive about communicating with them.
• Work with Aftermarket Parts Manager, Service Coordinator and other Parts Sales staff to ensure availability of frequently needed parts.
• Work with Accounting department to maintain accurate records of inventory.
• Oversee customer returns and warranty claims and in turn, see that returns to suppliers are handled promptly.
• Maintain favorable relationships with suppliers and seek alternate sources.
• Work with our field service technicians and salespeople to schedule customer service calls and delivery of parts.
• Coordinate shipment of product to customers and our warehouse.

Education and experience requirements :

We offer competitive pay, including annual bonus plan. Training is provided at company expense. Full-time benefits package includes Major Medical, 401K, PTO, Holidays, Flexible Spending Accounts and other voluntary benefits. We are an Equal Opportunity Employer. We require a pre-employment drug screen and background check on all new hires.

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