Service Administrator (Advisor), Heavy / Construction Equipment

Service Administrator (Advisor), Heavy / Construction Equipment

Service Administrator (Advisor), Heavy / Construction Equipment

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Are you a highly organized, customer-focused professional who thrives in a fast-paced environment? We're looking for a Service Administrator to be the vital link between our customers and our Service Department. If you enjoy keeping operations running smoothly, solving problems, and providing top-tier support, this could be the role for you!

What You'll Do

As a Service Administrator, you'll be a key player in supporting the daily operations of our Service Department. Your responsibilities will span across customer service, job scheduling, work order management, and coordination of shop and field service activities.

Key Responsibilities

• Be the friendly voice our customers hear first—answering calls, assisting with service inquiries, and guiding them through the repair process
• Open and close work orders accurately and efficiently to keep service operations on track
• Assist with planning and scheduling repair jobs and service appointments
• Support pre-delivery and reconditioning processes for new and used equipment
• Work closely with the Service Manager to quote repairs and coordinate labor and parts needs
• Help manage field service logistics and coordinate equipment pickups and deliveries
• Step up as the go-to leader in the shop when the Service Manager is away

What We're Looking For

Work Environment & Physical Demands

Core Competencies

Required Education And Experience

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Why Join Our Dynamic Team?

At Dynamic, we believe in fostering a supportive and inclusive work environment. We offer opportunities for professional growth, ongoing training, and the chance to work with a collaborative and high-performing team.

Affirmative Action / EEO statement

Dynamic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Successful candidate must consent to a drug test and pass a background check upon accepting this position and prior to their start date. This posting is not intended to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function.

Ready to Take the Next Step?

If you're looking to grow your career in a fast-paced, customer-focused environment—apply now and become part of the Dynamic team!

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Other

Industries

Retail

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