ERP Financial Consultant

Description :

ERP Financial Consultant

Department : Enterprise Systems Group

Billable Hours Goal : 80% of worked hours

Position Type : Full Time

Travel Required : Yes as needed

JOB SUMMARY :

As a member of the Enterprise Systems Group, you will deliver multiple software upgrade assistance and implementations via consulting activities from Kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

REPORTS TO : ERP Lead Consultant

DIRECT REPORTS : None

ESSENTIAL FUNCTIONS :

• Be the trusted advisor to clients on system configuration and implementation, using Epicors signature methodology for problem identification, implementation, documentation, testing and training
• Communicate with the customer to determine needs, and contribute solution design as well as overall business strategy
• Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state
• Assist with project issues, help to coordinate activities and schedules with both clients and internal team members to resolve in an effective and timely manner
• Assist with generating quote specifications and proposal generation
• Ability to adhere to project timelines and meet Service Level Agreement goals
• Provide support for clients in a help desk capacity and assist in troubleshooting application questions
• Provide on-site training and consulting for clients if necessary

ADDITIONAL RESPONSIBILITIES :

Requirements : TECHNICAL SKILLS :

SOFT SKILLS & ABILITIES :

EDUCATION, EXPERIENCE, & KNOWLEDGE :

WORK ENVIRONMENT / PHYSICAL DEMANDS :

ADDITIONAL REQUIREMENTS :

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