Job Description
Job Description
Our team of motivated and driven professionals at Cobblestone 13 collaborate in a fast-paced retail environment to create the most successful in-store marketing campaigns our clients have ever experienced.
Our outstanding Client Engagement team performs on the ground floor of our client's campaigns and has been essential to our success.
As a result, our clients have expressed a strong desire for us to expand rapidly this year.
We're looking for a capable Client Engagement Speciali st to manage and uphold effective client relationships. As a member of our team, you'll serve as the client's main point of contact, making sure they get the resources they need, receive high-quality assistance all the time, and can take advantage of all the perks outlined in their contract.
We are looking for outgoing, energetic entry-level professionals who want to expand their knowledge and skill sets in the Sales, Marketing, and Community Management fields.
Key Responsibilities :
- Facilitate all customer interaction with solid relationship-building, product expertise, careful planning, and effective execution while in retail environments
- Generating new leads
- Creating instructional strategies based on customer needs
- Engage with customers to ensure our client's brand name is effectively reaching the local market
Experience :
- Previous experience in an Account Management or Customer Relationship capacity
- Knowledge of basic marketing strategies and techniques
- Proven track record of creating long-lasting client relationships
Education & Qualifications :
- Bachelor’s Degree and / or 2-4 years of customer success or account management experience
- Experience working directly with customers
- Excellent written and verbal communication skills
- High energy, self-motivated, driven, and dynamic personality
- Confident, with strong interpersonal skills, and a true team player