Medical Office Assistant
Work location is NC Surgery Rex Bariatrics, located in Raleigh, NC
Role is to Performs patient check in and check out procedures, processes financial information, and provides patient billing information.
- Maintains compliance with organizational policies and procedures.
- Maintains compliance with revenue cycle and financial audit guidelines.
- Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing
complete and accurate information, and provides other administrative duties as required.
Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions.
Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
- Orders and maintains clinical supplies, office supplies, and equipment.
- Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
Participates in unit performance improvement activities.
- Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.