Customer Support TechnicianTech Valley Talent • Celebration, FL, US
No se aceptan más aplicaciones
Customer Support Technician
Tech Valley Talent • Celebration, FL, US
Hace 13 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoHigh School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware; OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems; OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience OR Associate degree in from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses. Concentration and desire to work in desktop support. Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops, printers, mobile devices. Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures. Assist in coordinating audio-visual setup and videoconference support. Assist with annual inventory scanning and equipment surplus. Install, configure, and update software. Participate in team projects, meetings and assignments. Responsible for reading and following the Department’s Procedures and Policies. Responsible for understanding and enforcing the Department’s Policies and Procedures. Responsible for documenting solutions to Technology issues. Responsible for traveling to remote sites to resolve IT related issues and / or to deploy resources. Perform other related duties as assigned. Ability to lift up to 50 lbs. Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather.
Job Description
Tech Valley Talent (TVT) has a great long-term role as a Customer Support Technician
DURATION : 30 Months
LOCATION : Celebration, FL– Onsite
Travel between FDOT locations required 25% - 40%.
Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions.
Install, configure, and troubleshoot audio-visual and video conference equipment as assigned.
Perform basic network and telephony support. Provide on-site support for remote troubleshooting by other OIT technical staff.
Qualifications
- Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware.
EDUCATIONAL QUALIFICATIONS :
Responsibilities
TVT is an Information Technology (IT) professional business leader providing IT services to the public sector. Our firm is founded on the values of high integrity, trust, honesty, and commitment. We take pride in providing exceptional value to our clients by supplying and delivering the best IT project-based and hourly talent across the nation. We are business partners with many technology solution providers such as IBM, AWS, Google, Microsoft, Oracle, Tableau, Salesforce, and others. Tech Valley Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.
Crear una alerta de empleo para esta búsqueda
Support Technician • Celebration, FL, US
Ofertas relacionadas
A company is looking for a Tier I Technician - Third Shift.Key Responsibilities Create tickets for MACD requests and assist with mobile phone activation Answer inbound phone calls, voicemails, a...Mostrar más A company is looking for a Customer Support Associate to serve as a liaison between the organization and Collectors, addressing inquiries related to products and services.Key Responsibilities Lia...Mostrar más A company is looking for a Support Engineer to ensure customer success during onboarding and throughout their engagement.
Key Responsibilities Provide Level One help desk support and handle user i...Mostrar más A company is looking for a Technical Support Advisor to provide remote customer support for telecommunications products.Key Responsibilities Provide first contact support for business voice, vide...Mostrar más A company is looking for a Customer Support Specialist.Key Responsibilities Support the sales team with operations to achieve objectives Generate and process a high volume of quotes and product ...Mostrar más Customer Support Specialist - Tier 2.Key Responsibilities Deliver Tier 2 customer support via ticketing, phone, and video conferencing, while providing chat support during peak times Mentor Tier...Mostrar más 
Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge.
If so, Canon USA, an innovator of technology, solutions, ...Mostrar más
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life.We find joy in creating cherished memories and form genuine connections with our guests.We hold each other to t...Mostrar más A company is looking for an Event Center Support Technician.Key Responsibilities Arrange and reset furniture for events, ensuring cleanliness and proper configuration Restock supplies and check ...Mostrar más A company is looking for a Senior Assistant, Customer Support.Key Responsibilities Provide knowledgeable responses to client inquiries and escalate complex cases as needed Resolve client issues,...Mostrar más A company is looking for a Support Technician to provide technical support and maintain IT systems for clients.Key Responsibilities Provide tier I and tier II technical support for workstations, ...Mostrar más A company is looking for a Customer Support Representative - Insurance Annuities.Key Responsibilities Respond to customer inquiries via telephone or email, providing high-quality service to annui...Mostrar más A company is looking for a Customer Support Engineer to join their growing support team.Key Responsibilities Drive completion of multiple reported issues across different service offerings and cu...Mostrar más A company is looking for an Enterprise IT Tech I to provide remote IT support for staff and executives.Key Responsibilities Provide remote IT support, delivering timely and effective solutions M...Mostrar más 
Customer Technical Support Representative - Part Time.Our mission is to unlock human potential.We welcome you for who you are, the background you bring, and we embrace individuals who get excited a...Mostrar más A company is looking for a Tier 2 Specialist to provide customer service and support for inquiries related to travel management.
Key Responsibilities Provide customer service for basic and escalat...Mostrar más A company is looking for a Customer Support Team Lead.Key Responsibilities Oversee daily operations of the Customer Support team Provide support and guidance to team members Conduct one-on-one ...Mostrar más A company is looking for a Support Analyst I to assist in customer support and technical issue resolution.Key Responsibilities Triage support tickets and prioritize issues based on severity Prov...Mostrar más
Tier I Technician
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace 6 días • Oferta promocionada
Customer Support Associate
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Support Engineer
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Technical Support Advisor
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Customer Support Specialist
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Senior Customer Support Specialist
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
B-Level Technician
Canon U.S.A., Inc. • Maitland, FL, US
A tiempo completo
Última actualización: hace 1 día • Oferta promocionada
Entertainment Support Technician
Disney Cruise Line • Celebration, FL, US
A tiempo completo
Última actualización: hace 4 días • Oferta promocionada
Event Center Support Technician
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace 5 días • Oferta promocionada
Senior Customer Support Assistant
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace 3 días • Oferta promocionada
Support Technician
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
FINRA Series 6 Licensed Customer Support
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace 4 días • Oferta promocionada
Customer Support Engineer
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
IT Support Technician
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Customer Technical Support Representative - Part Time
John Wiley & Sons Inc. • Maitland, FL, United States
A tiempo parcial
Última actualización: hace más de 30 días • Oferta promocionada
Tier 2 Customer Support Specialist
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace 3 días • Oferta promocionada
Customer Support Team Lead
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Customer Support Analyst
VirtualVocations • Lakeland, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada