Customer Service Representative

Job Description

Job Description

Step into a vibrant and energized work environment at Jewett & Associates LLC, situated in the heart of Saukville, Wisconsin. We are on the lookout for an enthusiastic customer service rep who thrives on building lasting relationships and has a passion for providing unparalleled service in the insurance sales arena. At Jewett & Associates LLC, you won't just find a job; you'll find a welcoming community that prioritizes personal growth and career development. We believe in nurturing talent and rewarding hard work with opportunities for advancement and recognition. As a customer service rep, you will play a crucial role in offering insightful insurance solutions tailored to individual client needs, ensuring satisfaction and peace of mind. If you are someone who values personal connections, enjoys a dynamic work atmosphere, and takes pride in helping others secure their futures, we warmly welcome you to join our team.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Flexible Schedule

Base plus Commission

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Responsibilities

Client Engagement : Proactively connect with prospective clients to understand their insurance requirements and offer suitable solutions.

Handle incoming calls with care and look for opportunities.

Needs Assessment : Analyze client needs to recommend comprehensive insurance coverage tailored to individual and business goals.

Relationship Management : Build and nurture long-term relationships with clients to ensure satisfaction and retention.

Documentation : Accurately maintain and manage client information and sales records in compliance with company policies.

Requirements

Licensing : Active Wisconsin Property & Casualty License is necessary prior to starting. We will reimburse cost if don't currently have licenses.

Experience : Previous experience in customer service, insurance sales or a similar field is advantageous.

Communication Skills : Excellent verbal and written communication skills.

Customer-Focused : A commitment to meeting and exceeding client needs.

Local Presence : Ability to work on-site in Saukville, Wisconsin.

Adaptability : Responsive to changing circumstances and customer needs.

Team-Oriented : Ability to work amicably and effectively within a team.

Sales Acumen : Strong sales and negotiation skills to drive business success.