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Front Desk Coordinator

Front Desk Coordinator

New York Family DentistryNew York, NY, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Competitive Pay : Hourly rates start at $18 / hr, with higher compensation available for candidates with meaningful experience!

Responsibilities :

  • Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software ( Dentrix Ascend, Open Dental ).
  • Handle check-ins and check-outs , ensuring all required paperwork is completed and filed correctly.
  • Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability.
  • Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy.
  • Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow.
  • Confirm appointments and provide pre- and post-treatment instructions to patients.
  • Keep the front office organized and welcoming , ensuring a professional and friendly patient experience.

Qualifications :

  • High school diploma or equivalent.
  • Experience as a dental receptionist or in a similar administrative role (preferred).
  • Proficiency in dental office software ( Dentrix Ascend, Eaglesoft, Open Dental ).
  • Strong communication and customer service skills , with a patient-first attitude.
  • Excellent organizational and multitasking abilities to manage a busy front office.
  • Ability to work collaboratively while independently handling patient interactions.
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