Front Desk Coordinator
New York Family DentistryNew York, NY, US30+ days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent. Experience as a dental receptionist or in a similar administrative role (preferred). Proficiency in dental office software ( Dentrix Ascend, Eaglesoft, Open Dental ). Strong communication and customer service skills , with a patient-first attitude. Excellent organizational and multitasking abilities to manage a busy front office. Ability to work collaboratively while independently handling patient interactions.
Job Description
Job Description
Competitive Pay : Hourly rates start at $18 / hr, with higher compensation available for candidates with meaningful experience!
Responsibilities :
- Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software ( Dentrix Ascend, Open Dental ).
- Handle check-ins and check-outs , ensuring all required paperwork is completed and filed correctly.
- Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability.
- Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy.
- Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow.
- Confirm appointments and provide pre- and post-treatment instructions to patients.
- Keep the front office organized and welcoming , ensuring a professional and friendly patient experience.
Qualifications :
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Front Desk Coordinator • New York, NY, US
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