Trust Officer

Trust Officer

The Trust Officer is responsible for performing a variety of duties including account administration, growing and retaining current customer portfolios, developing new business, conducting customer interviews and presentations, preparing financial profiles, analyzing financial information and identifying potential business areas, recommending investment / trust opportunities, reviewing client accounts regularly, remaining current on tax, regulatory and financial legislation and legal issues relating to trust law, and resolving customer enquiries.

Essential Functions

• Comply with Trust policies and procedures
• Analyze and interpret legal documents to determine the best course of action to follow in the management of individual accounts
• Assist with setting personal goals and targets
• Review customer account transactions daily
• Oversee / schedule client distributions / bill payments
• Schedule client meetings on a periodic basis
• Review financial / investment markets daily
• Prepare / review customer documentation and agreements
• Manage personal workload / workflow
• Administer Trust relationships appropriately
• Conduct regular investment review of portfolio with Investment Officer
• Administer Guardianship accounts
• Administer Custodian accounts
• Assure appropriate management of IRA's and funds
• Assure accurate / timely settlement of Estates
• Respond to Employee Benefit inquiries appropriately
• Develop a high community profile
• Initiate and author client correspondence
• Cultivate potential referrals from existing accounts
• Analyze accurate customer needs
• Recommend investment / trust alternatives
• Perform presentations / meets with prospects
• Finalize new agreements with customers
• Coordinate and prepare information for RFP requests
• Cross sell other Bank products and services
• Recommend improvements to procedures
• Maximize technology tools available
• Assure accurate information passed to Trust Operations
• Oversee system code on individual accounts
• Self-learn / knowledge of Microsoft Office / Trust Account System
• Self-learn / knowledge of Internet & Email
• Minimize departmental non-payroll costs
• Adhere to stated Trust department fee schedules
• Minimize nonstandard fee schedules

Additional Essential Functions

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education : Bachelor's Degree Business / Finance / Related

Preferred Work Experience : 8 - 12 years relevant experience Customer service or sales experience

General Supervisory / Manager Knowledge, Skills, and Abilities :

Additional Knowledge, Skills and Abilities

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.