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Cloud Service Desk Technician

Cloud Service Desk Technician

Piper CompaniesReston, VA, United States
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Cloud Support Technician

Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Service Desk Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.

Roles and Responsibilities

  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues

Required Skills :

  • Active Top Secret security clearance
  • Experience with cloud technologies such as Microsoft Azure
  • Experience with scripting languages such as Bash

    • Compensation :

  • Up to $100,000
  • Medical, Dental, Vision, 401k, paid time off, and holidays
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    Service Desk Technician • Reston, VA, United States