Cloud Service Desk TechnicianPiper Companies • Reston, VA, United States

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Cloud Service Desk Technician

Piper Companies • Reston, VA, United States

10 days ago

Job type

Full-time

Job description

Cloud Support Technician

Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Service Desk Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.

Roles and Responsibilities

Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
Review system logs to identify and mitigate system issues

Required Skills :

Active Top Secret security clearance

Experience with cloud technologies such as Microsoft Azure

Experience with scripting languages such as Bash

Compensation :

Up to $100,000

Medical, Dental, Vision, 401k, paid time off, and holidays

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Service Desk Technician • Reston, VA, United States

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