Printer Field Service Technician

Position

We are looking for Printer Field Service Technician to join our service team in the Phoenix, AZ area. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all Greater Phoenix and surrounding areas.

E ssential Job Duties

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources, and territorial considerations

Qualifications

Product Lines Pacific Office Automation supports : Konica Minolta, Ricoh, Canon, Sharp, Oce, Lexmark, HP.

Certification and / or hands-on experience with one or more of these product lines is required.)

• Excellent communication skills, verbal and written; strong customer service skills.
• Strong relationship management skills with customers, vendors and employees within the company required.
• Exceptional mechanical aptitude & demonstrated skills required; and proven troubleshooting skills handling digital office equipment.
• Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities.
• Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions.
• Must have strong ethics and work as an effective, collaborative team member.
• Strong Computer literacy - Fiery / controller experience is a plus.
• A self-starter with the ability to work extra hours as necessary and during peak periods.
• Mechanical and Electrical Mindset

Benefits

• Medical / Dental / Vision / Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA / HSA Programs
• Paid training and certification
• Company vehicle
• Company paid trips
Hace más de 30 días