Crisis Peer Support Coach I-Co-Responder Unit

Job Description

General Statement of Job :

The Crisis Peer Support Coach assists individuals throughout recovery, helping them gain skills, access resources, and regain the confidence to succeed in society.They will initiate contact with patients in crisis and support them throughout the recovery process by providing guidance, advocation, validation, respect, and empowerment drawing on their lived experiences. This position works in acute settings that address crisis mental health and substance use care between crisis settings as well as in an outreach setting with a multidisciplinary team.

Essential Functions :

Provide Peer Counseling and Follow-up Care

• Work as a member of an interdisciplinary Mobile Response Team with law enforcement, providing outreach services to people in crisis.
• Provide direct peer counseling based on your own lived experiences.
• Share personal recovery stories and describe personal experiences to inspire and support individuals throughout the recovery process.
• Work closely with patients to engage them in the decision-making process to help them understand the benefits of assessment and accessing the appropriate level of care as indicated and employ recovery strategies.
• Develop appropriate intervention and recovery plans for individuals, families, and groups.
• Model and support health and wellness activities, and healthy coping skills and boundaries for patients.
• Advocate and assist patient navigate for their basic needs, including transportation, shelter, food, etc.
• Act as an advocate for individuals to facilitate positive changes in their recovery.
• Monitor and participate in outreach to patients to ensure adherence to treatment recommendations and address barriers to adherence.
• Meeting with patients regularly to offer one-on-one support and counseling.
• Actively participate in continuous outreach to clinic patients via telephone and assist in scheduling clinic and dental appointments.
• Requires working in a 24x7 model and must be available to work night and weekend shifts.
• May be cross-trained / scheduled to work in the Clinic Health Center setting.
• Acts in a manner that protects the integrity of the Health Care District's Mission.
• Emergency duty may be required of the incumbent including working in Red Cross shelters or performing other emergency duties, including, but not limited to, responses to threats or disasters, man-made or natural. Additionally, incumbents are required to perform emergency response and management duties for Palm Beach County as required.

Serve on Interdisciplinary Team, Collaborate to Ensure All Patients Receive Appropriate Care

Collaborate with Appropriate Systems Involved with Patient Care

Complete all Administrative Tasks / Functions Appropriate to the Role to Support Operations

Additional Duties :

This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position. Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

Qualifications

Education :

High school diploma or G.E.D. required.

Experience :

A passion for assisting those with mental health or substance use challenges. Preferably, an applicant has lived experience with mental health or substance use struggles personally or through a family member, friend, or colleague

Certification :

Recovery Peer Specialist Certification or the achievement of this certification within 1 year of employment. Current BLS certification required.

Licensure :

Valid Florida Driver's license required.

Registrations : N / A

About Us

The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county's Trauma Agency, which ensures quality outcomes within the county's trauma system and leads initiatives to prevent traumatic injury.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

We are also committed to maintaining a safe, healthy, and productive work environment for all employees. As such, we are a Drug-Free Workplace.