Talent.com
Server / "Captain"
Server / "Captain"Rally Pickleball • Charlotte, NC, US
Server / "Captain"

Server / "Captain"

Rally Pickleball • Charlotte, NC, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

JOB TITLE : Server ("Captain")

REPORTS DIRECTLY TO : Venue Management

About Us.

Rally Entertainment is a leisure and entertainment company focused on cultivating connection through pickleball, exceptional food and drink, and competitive socializing experiences. We offer a modern twist on pickleball with innovative technology designed to keep players engaged, entertained, and excited to come back for more.

Starting with our flagship venue in Charlotte's Lower South End, Rally is reinventing recreation, and we're looking for enthusiastic, hospitality-oriented individuals to join our front of house team!

The Position.

At Rally, we call our servers "Captains" because they are the captain of the guest's experience. Captains greet guests with a genuine smile, build rapport throughout the visit, and ensure an enjoyable, best-in-class experience. As a Captain, no one has a more significant impact on a guest's satisfaction than you. You bring the fun and the expertise, sharing your knowledge of the menu and the game with each group in your care. The Captain is responsible for exceeding guests' expectations by providing friendly and efficient guest service. Teamwork, enthusiasm, food and beverage knowledge, and the ability to create "Magic Moments" are critical components of this job.

What You'll Do :

  • Greet guests with a smile and escort them to their pickleball court, or to a section / zone in the venue.
  • Assist guests in understanding and enjoying Rally's games, including the use of our unique on-court technology.
  • Explain service model to guests, including use of QR codes as a convenient alternative to order food and drink during their visit.
  • Anticipate guest pain points and strive to exceed expectations.
  • Follow all steps of service in a timely and friendly manner when taking orders and serving food and beverage.
  • Understand and follow food allergy procedures and special orders / restrictions.
  • Comply with all safety and sanitation guidelines and procedures.
  • Observe the rules of responsible alcohol service.
  • Get along with others and be a team player.

To Be Successful in This Role, You'll :

  • Be passionate about exceeding guest expectations and delivering "surprise and delight" moments.
  • Have excellent communication and interpersonal skills.
  • Thrive in a fast-paced environment where you must think on your feet.
  • Demonstrate integrity, respect for others, and an appreciation for diversity.
  • Possess a thorough working knowledge of POS register systems.
  • Stop at nothing to ensure a memorable guest experience.
  • Successfully complete alcohol awareness training.
  • Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Ability to stand and walk for an entire shift and move safely through all venue areas, which may include stairs, uneven or slick surfaces.
  • Work in a confined, crowded space of variable noise and temperature levels.

    • While experience and hard skills are important, cultural fit is critical. We expect all members of our team to embrace the values that set Rally apart from our peers. This means you demonstrate :

  • PROACTIVE EMPATHY . We seek to understand those around us, find shared connections, and respond with compassion and care.
  • FIRE IN THE BELLY . Not literally. This just means you're a go-getter who is fueled by passion, creativity, and grit.
  • LONG-TERM THINKING . We seek to build long-term relationships with our people and our community, and we recognize that this takes time, consistency, and discipline. We don't take short cuts. We do the right thing, even when no one is looking.
  • ASK BOLD QUESTIONS. We are curious and we seek to continuously grow, as individuals and as a company. We encourage ideas and innovation at all levels of the organization, and believe the best idea wins, no matter where it comes from.
  • MAGIC MOMENTS . We strive to deliver daily Magic Moments through exceptional service, authentic interactions, and the desire to surprise and delight each and every one of our guests.

    • Compensation Package Includes :

  • Hourly pay plus tips
  • Venue perks including meal and pickleball discounts
  • Fitness and Wellness benefits
  • Discounts on apparel and merch
    • Crear una alerta de empleo para esta búsqueda

    Server Captain • Charlotte, NC, US

    Ofertas similares
    Beverage Service Specialist (CHARLOTTE)

    Beverage Service Specialist (CHARLOTTE)

    Carowinds • CHARLOTTE, North Carolina, US
    A tiempo parcial
    Assist in various functions of the bar such as mixing and serving alcoholic and non-alcoholic drinks and keeping all service stands clean and stocked. Serves draft beer and alcoholic beverages.Follo...Mostrar más
    Última actualización: hace 11 horas • Oferta promocionada • Nueva oferta
    Server

    Server

    Power Cross Ministry • Statesville, North Carolina, United States
    A tiempo completo +1
    Quick Apply
    Power Cross Cafe is a ministry-owned cafe in Statesville, NC.We are looking to add to our awesome serving staff! We have both full time and part time positions available. Breakfast and Lunch served ...Mostrar más
    Última actualización: hace 11 días
    Server Solutions Engineer

    Server Solutions Engineer

    Trane Technologies • Davidson, NC, United States
    A tiempo completo
    At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge whats possible for a...Mostrar más
    Última actualización: hace 4 horas • Oferta promocionada • Nueva oferta
    Restaurant Sous Chef - Full Service - Charlotte, NC

    Restaurant Sous Chef - Full Service - Charlotte, NC

    HHB Restaurant Recruiting • Charlotte, NC, United States
    A tiempo completo
    Are you a hardworking, service-minded leader with a real passion for the hospitality industry?.Are you looking to take a step towards building your restaurant manager career, instead of just workin...Mostrar más
    Última actualización: hace 21 días • Oferta promocionada
    Server

    Server

    The Capital Grille • Charlotte, NC, US
    A tiempo completo
    For this position, pay will be variable by location.We cordially invite you to apply.Joining our team provides exceptionally distinctive benefits, including : . Medical, dental and vision coverage.Mu...Mostrar más
    Última actualización: hace más de 30 días
    Server

    Server

    Acts Retirement-Life Communities • Rock Hill, SC, United States
    A tiempo parcial
    Next day pay : Work today, get paid tomorrow with our PayActiv benefit!.We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, schol...Mostrar más
    Última actualización: hace 1 día • Oferta promocionada
    Server

    Server

    LongHorn Steakhouse • Pineville, NC, US
    A tiempo completo
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...Mostrar más
    Última actualización: hace más de 30 días
    Server

    Server

    Eddie V's • Charlotte, NC, US
    A tiempo completo
    For this position, pay will be variable by location.We cordially invite you to apply.Joining our team provides indulgent benefits including : . Medical, dental and vision coverage.Multiple insurance ...Mostrar más
    Última actualización: hace más de 30 días
    Server

    Server

    Olive Garden • Statesville, NC, US
    A tiempo completo
    For this position, pay will be variable by location.Our Winning Family Starts With You! .Check out these great benefits!. Flexible schedules to help you balance other life commitments (school, child...Mostrar más
    Última actualización: hace más de 30 días
    Server

    Server

    Cheddar's Scratch Kitchen • Charlotte, NC, US
    A tiempo completo
    For this position, pay will be variable by location.We want you to be the kind of Server you'd want to have.After all, you know that having a great Server can make or break the experience.So keep t...Mostrar más
    Última actualización: hace más de 30 días
    Server - Northlake Mall Chili's

    Server - Northlake Mall Chili's

    Chili's • Charlotte, NC, United States
    A tiempo completo +1
    Our Servers don't just provide our Guests with amazing food and drinks.They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making ...Mostrar más
    Última actualización: hace 5 horas • Oferta promocionada • Nueva oferta
    Server

    Server

    Chuy's Tex Mex • Charlotte, NC, US
    A tiempo completo +1
    For this position, pay will be variable by location.We only have 3 rules at Chuy’s.Rule #1 – Do everything you can for the customer. Rule #2 – Keep the restaurant impressively clean and organized.Ou...Mostrar más
    Última actualización: hace más de 30 días
    Server / Waiter

    Server / Waiter

    Kabuto • Huntersville, North Carolina, United States
    A tiempo completo +1
    Quick Apply
    Kabuto in Huntersville, NC Lake Norman has a part-time / full-time opening for a Waiter / Server in an upscale Japanese Steakhouse. Our servers regularly make $450+ for 4 shifts (including weekends).P...Mostrar más
    Última actualización: hace más de 30 días
    Server

    Server

    Sheng Ramen • Charlotte, North Carolina, United States
    A tiempo parcial
    Quick Apply
    Japanese Ramen restaurant in Ballantyne area is seeking an experienced Part-time Server.Restaurant serving experience needed. Asian restaurant experience preferred.Candidates must be responsible for...Mostrar más
    Última actualización: hace más de 30 días
    Server

    Server

    Bad Daddys Burger Bar • Mooresville, North Carolina, United States, 28117
    A tiempo completo
    Bad Daddy's Burger Bar is looking for a Server to join the Team!.Come in any Monday-Wednesday from 2pm-5pm for an on-the-spot interview!. What's in it for me? Great question!.We promote almost exclu...Mostrar más
    Última actualización: hace 25 días
    Restaurant Server

    Restaurant Server

    Emmy Squared Pizza • Charlotte, North Carolina, United States
    A tiempo completo +1
    Quick Apply
    Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full-time employ...Mostrar más
    Última actualización: hace más de 30 días
    Restaurant Server

    Restaurant Server

    ABC Investments and Management • Statesville, North Carolina, United States, 28677
    A tiempo completo
    Restaurant Server Job Description.The restaurant server works under the direction of the Food & Beverage Director.His or her primary responsibilities include selling and serving food and drinks in ...Mostrar más
    Última actualización: hace 25 días
    Crew Member

    Crew Member

    Captain D's • Charlotte, NC, US
    A tiempo completo
    What makes Captain D’s a great place to work?.It's our people! We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most...Mostrar más
    Última actualización: hace más de 30 días