Customer Care AssociateVirtualVocations • Toledo, Ohio, United States
Customer Care Associate
VirtualVocations • Toledo, Ohio, United States
Hace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Customer Care Associate.
Key Responsibilities
Handle non-technical customer inquiries and service issues while adhering to established guidelines
Review processes to identify improvements for customer service operations and meet support metrics
Collaborate with various internal teams to resolve customer issues and ensure comprehensive documentation
Required Qualifications
High school diploma / GED or equivalent preferred
1-2 years of related experience in customer service
Experience in a call center or similar customer service role
Familiarity with Microsoft-based programs
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Customer Care Associate • Toledo, Ohio, United States
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