Customer Care Associate

A company is looking for a Customer Care Associate II - Remote.

Key Responsibilities

Deliver exceptional customer service in the contact center

Collaborate across teams to resolve customer issues and provide product support

Take customer calls and provide accurate, satisfactory answers to their queries and concerns

Required Qualifications and Education

High School Diploma required; Associate or Bachelor's degree preferred

Experience in a service-related industry

Minimum internet speed of 50 / 25 Mbps

Private and secure workspace free from interruptions

Familiarity with complex or multi-line phone systems