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Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and managing the staff effectively. This role requires a proactive leader who can motivate and develop team members, maintain customer satisfaction, and drive business performance.

Key Responsibilities

Supervise and manage all aspects of restaurant operations including food service, kitchen staff, and front-of-house team.

Ensure compliance with health and safety regulations and food safety standards.

Develop and implement strategies to increase sales and profitability.

Manage inventory and control food costs.

Handle customer complaints and resolve issues promptly to maintain high customer satisfaction.

Schedule staff and manage payroll.

Conduct staff training and development programs.

Prepare and submit financial reports and budgets.

Collaborate with other departments to ensure smooth operations and service delivery.

Qualifications

Proven experience in a similar management role within the hospitality or food service industry.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Ability to handle multiple tasks and manage time effectively.

Knowledge of health and safety regulations and food safety standards.

Proficiency in restaurant management software and MS Office.