Advocate • phoenix az
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The average salary range is between $ 31,200 and $ 60,036 year , with the average salary hovering around $ 35,100 year .
The average salary range is between $ 30,963 and $ 52,871 year , with the average salary hovering around $ 35,654 year .
Member Advocate
Location: Biltmore, AZ |
Employment Type: Full-Time ONSITE
Serenity is growing its member-facing team and we're looking for a Member Advocate who knows how to make people feel heard, informed, and confident in the decisions they're making. This is a high-touch, relationship-driven role — you'll be the person members rely on to understand their options, navigate next steps, and feel genuinely supported throughout the process. If you've built your career in premium customer service, hospitality, or any environment where the quality of every interaction was non-negotiable, this role will feel familiar fast. No industry-specific background required — we train you on everything.
What You'll Do
What You Bring
Schedule & Compensation
About Serenity
Serenity is a technology-driven company delivering advanced, evidence-based solutions for members who are looking for better outcomes. Our member-facing teams are the core of how people experience what we do — and we invest heavily in the people who fill those roles. If you've spent your career in environments where every interaction mattered and the standard was always high, you'll find that this place was built for people like you.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
