Job Description
Job Title: Associate, Investor Services
Locations: Boston, MA |Hybrid
About the Role
A team of seasoned financial services professionals delivering exceptional fund administration services to domestic and offshore hedge fund and private equity fund clients. In this role, you'll provide critical support in processing investor transactions, conducting due diligence, and handling investor communications, while leading small to moderately complex projects and developing creative solutions to complex issues. Our work is complex, fast‑paced, and high‑impact, and it offers a clear and rewarding path for those who perform well and show ownership and accountability.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
- Main point of contact fund investors and/or managers, respond to inquiries, troubleshoot
- Maintain and update investor wire instructions
- Monitor bank account activity on an ongoing basis to confirm movement of funds
- Review, understand and have ability to discuss fund PPMs/OMs and Subscription documents
- Process investor subscriptions and redemptions in accordance with the funds’ offering documents
- Process transfer/assignment requests in accordance with investor/fund manager instructions
- Execute distribution change requests in accordance with investor/fund manager instructions
- Prepare and distribute investor transaction reports to accounting and fund managers to communicate monthly and pending activity
- Prepare investor statements for distribution in accordance with investor instructions
- Compile wire transfer requests in accordance with investor/fund manager instructions
- Maintain database and dashboard to keep them accurate and current
- Prepare miscellaneous distributions in accordance with instructions from fund manager. i.e. Performance Letters, K1’s, audited financial statements, etc.
- Prepare fund manager reports per or upon request. i.e. ERISA, Blue Sky, etc.
- Load historical documents for conversion accounts.
Required Experience
- Bachelor’s Degree in Business Administration, Finance, Accounting or similar field - required. Or 2-3 years related experience.
- Previous financial services experience is a plus, but not required
- Good knowledge of Microsoft Office product suite, including MS Excel
- Strong written & verbal communication skills
- Strong organizational skills and adaptable to various software/database applications
- Proven ability to work successfully as part of a team
Join SS&C, where innovation meets global opportunities. to apply.
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