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Call center representative Jobs in Killeen, TX

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Call center representative • killeen tx

Last updated: 7 hours ago
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco BanksHarker Heights, TX
Full-time
The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank’s call center environment. This role encompasses addressing customer inquiries, provi...Show moreLast updated: 28 days ago
SALES REPRESENTATIVE

SALES REPRESENTATIVE

BUDDY'S HOME FURNISHINGS TX, OKKilleen, TX, US
Full-time
Position Description : Position Summary.The Sales Representative is responsible for ensuring customer satisfaction and enhancing the customer in-store experience. The Sales Representative also answe...Show moreLast updated: 30+ days ago
Plasma Center Technician

Plasma Center Technician

Biolife Plasma ServicesHarker Heights, TX
Full-time
Now offering daily pay to our hourly team members! Don’t Wait For Payday.Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines.Her...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Call Center Operations Manager

Call Center Operations Manager

MCI CareersKilleen, TX, United States
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 7 hours ago
  • Promoted
Donor Center Technician

Donor Center Technician

Texas StaffingKilleen, TX, US
Full-time
Medical Reception - Donor Center Technician.Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols...Show moreLast updated: 2 days ago
Biolife Center Operations Supervisor

Biolife Center Operations Supervisor

Takeda PharmaceuticalsHarker Heights, TX, US
Full-time
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.About the role : Every day, the donors you meet will motivate you. The high-quality plasma you collect will bec...Show moreLast updated: 3 days ago
Plasma Center Technician

Plasma Center Technician

TakedaUSA, TX, Harker Heights
Full-time
Now offering daily pay to our hourly team members! Don’t Wait For Payday.Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines.Her...Show moreLast updated: 30+ days ago
Customer Interaction Specialist – Service Desk

Customer Interaction Specialist – Service Desk

Enterprise Call CenterKilleen, Texas, USA
Full-time
We are hiring service-focused individuals to join our team as.In this role you will handle inbound interactions for major brands assisting customers with questions service requests account needs an...Show moreLast updated: 5 days ago
Sales Representative

Sales Representative

Glad SolutionsHarker Heights, TX, US
Full-time
Glad Solutions is currently in a huge expansion phase and will be opening several new locations in the upcoming months throughout Central Texas. With company expansion we are looking to increase our...Show moreLast updated: 30+ days ago
Call Center Customer Service Supervisor

Call Center Customer Service Supervisor

MassMarketsKilleen, TX, US
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 3 days ago
Peds Call Coverage

Peds Call Coverage

Sumo Medical StaffingTexas
Full-time
Primary need is to support OB / GYN and the ED.Call will be 0700 Friday to 0700 Monday.Competitive Market Rate (rate based on availability, experience, certifications, housing and transportation need...Show moreLast updated: 30+ days ago
Laborer Temporary Part Time On-Call

Laborer Temporary Part Time On-Call

KatmaiKilleen, TX, United States
Part-time
Loads and unloads trucks, and other conveyances, moves supplies and materials by wheelbarrow or hand truck; stacks materials for storage or binning, collects refuse and salvageable materials, and d...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

Mass MarketsKilleen, TX, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Rep - Spanish Bilingual Preferred

Call Center Rep - Spanish Bilingual Preferred

A+ Federal Credit UnionHarker Heights, TX, US
Full-time
Call Center Rep - Spanish Bilingual Preferred.Join a wonderful team and work for an growing organization with a one-team spirit and where every voice matters!. All Contact Center Consultants are eli...Show moreLast updated: 30+ days ago
Relationship Banker Call Center

Relationship Banker Call Center

Extraco Banks, N.A.Harker Heights, Texas, USA
Full-time
Relationship Banker - Call Center.The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the banks call center environment.This role encompasses add...Show moreLast updated: 25 days ago
  • Promoted
Call Center Representative

Call Center Representative

MCIKilleen, TX, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

MCI, LCKilleen, TX, US
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 30+ days ago
Call Center-Inbound - GENERAL CLERICAL

Call Center-Inbound - GENERAL CLERICAL

Crouch Staffing Solutions, Inc.Killeen, TX, US
Full-time
Crouch Staffing Solutions, Inc.Call Center CSR for a local Killeen business.Description / Responsibilities / Essential.Customer Service Representative needed to interact with customers, provide informa...Show moreLast updated: 30+ days ago
Laborer Temporary Part Time On-Call

Laborer Temporary Part Time On-Call

Katmai Government ServicesKilleen, TX, United States
Part-time
Laborer Temporary Part Time On-Call.FORT HOOD, TX 76543 US (Primary).Loads and unloads trucks, and other conveyances, moves supplies and materials by wheelbarrow or hand truck; stacks materials for...Show moreLast updated: 30+ days ago
People also ask
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco BanksHarker Heights, TX
28 days ago
Job type
  • Full-time
Job description

Summary :

The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank’s call center environment. This role encompasses addressing customer inquiries, providing tailored banking solutions, and identifying opportunities that align with the bank’s financial growth objectives. A successful Call Center Relationship Banker effectively balances problem-solving skills with a customer-centric approach, ensuring that each interaction enhances the relationship between the customer and the bank.

Customer Service Relationship Management :

  • Respond promptly to inbound client calls, addressing questions related to accounts, transactions, and general banking services.
  • Develop a rapport with clients, building trust and understanding their financial needs to provide appropriate recommendations.
  • Handle customer concerns, troubleshoot issues, and escalate complex problems to the appropriate team members when necessary.

Transaction Processing and Account Management :

  • Assist clients with routine banking transactions, including transfers, payments, and account updates.
  • Process service requests and ensure all transactions are accurately documented and completed.
  • Monitor customer accounts for potential needs or issues, proactively reaching out to offer solutions or services.
  • Product Knowledge and Sales

  • Maintain a comprehensive understanding of the bank’s products and services, including checking and savings accounts, credit cards, personal loans, and mortgages.
  • Identify and capitalize on cross-sell and up-sell opportunities by recommending suitable financial products based on each customer’s needs.
  • Meet or exceed individual and team sales targets to contribute to the bank’s overall financial objectives.
  • Compliance and Risk Management

  • Adhere to all regulatory and bank policies to maintain compliance, privacy, and security standards during each interaction.
  • Conduct required customer identification and verification processes as per bank guidelines and anti-money laundering protocols.
  • Protect sensitive client information and ensure confidentiality in all communications.
  • Required Skills & Qualifications :

  • Education : High School diploma or equivalent; Bachelor Degree Preferred
  • Skills : Strong communication skills, active listening, problem-solving, and multitasking.
  • Technical Proficiency : Familiarity with banking software, call center systems, and digital banking platforms.
  • Experience : Preferred experience in customer service, banking, or a call center environment.
  • Work Hours :  Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8 : 30am – 1 : 00pm. Extraco provides excellent benefits and competitive compensation.