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Engage and communicate with tenants regarding all property issues, default notifications, and engagement events.
Support facilities team with administrative aspects of maintenance e.g. review work orders, redirect & prioritize work orders as needed and follow up with tenants to ensure satisfaction with tenant work requests.
Manage accounting related matters including invoice processing, accounts receivable, billing inquiries.
Track and follow up on tenant receivables and prepare weekly reports.
Participate in monthly accruals, annual budget preparation and year-end CAM reconciliations.
Administrate service contracts, renewals, and purchase orders and participate in vendor bid process. Collaborate with corporate legal team to maintain insurance records and vendor agreements.
Maintain and update tenant handbooks, facility emergency plans and contact lists.
Collaborate with building staff and vendors as needed.
Qualifications and Experience :
At least 2 years of property management, hospitality, or similar experience preferred.
Bachelor's degree strongly preferred, or commensurate with experience.
Advanced proficiency in MS Office.
Must hold strong communication skills.
Experience with real estate proprietary software is preferred.