Front end engineer Jobs in Concord, NC

Front Desk / Customer Service Representative

During your first 30 days of employment, iFLY will guarantee a minimum hourly rate of $ (you can earn more with commissions!) After 30 days, your base rate will be $ plus commissions.

Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 35 locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!

Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR :

S afety First

O utrageous Passion

A ccountability

R espect

CSR Day-to-Day :

• Safety - Promote customer safety throughout their time in the wind tunnel and facility
• Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
• Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
• Service - Resolve product / service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
• Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage.

Ability to :

What We are Looking For :

The Good Stuff :

Paid time off (PTO) and; Parental Leave

Company Holidays

All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!