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Last updated: 7 days ago
Senior IT Site Technician - Romeoville, IL

Senior IT Site Technician - Romeoville, IL

ro-coRomeoville, IL
Full-time
Join Ro’s Information Technology Facilities team! As a.Romeoville, IL, you’ll ensure that Ro’ers are able to work with minimal friction to access their accounts, devices and applications.This inclu...Show moreLast updated: 30+ days ago
IT Professional

IT Professional

NavyNew Lenox, IL, US
Full-time
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show moreLast updated: 30+ days ago
IT Field Service Technician I

IT Field Service Technician I

Woodforest National BankLockport, Joliet, Illinois, Illinois
Full-time
Job Description - IT Field Service Technician I (069245).Take the next step toward your new career today!.Become a part of the diverse and inclusive team within our nationally recognized award-winn...Show moreLast updated: 24 days ago
Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

HARDY INDUSTRIESPlainfield Village, IL, US
Full-time
Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpd...Show moreLast updated: 30+ days ago
  • Promoted
IT Treasury Management & Payments Systems Director

IT Treasury Management & Payments Systems Director

Old National BankJoliet, IL, United States
Full-time
IT Treasury Management & Payments Systems Director.US-IL-Chicago | US-MN-St Louis Park | US-IL-Tinley Park | US-IL-Joliet | US-MN-Lake Elmo. Old National Bank has been serving clients and communitie...Show moreLast updated: 7 days ago
Client Service Associate / Social Media Associate

Client Service Associate / Social Media Associate

SPELL IT WITH COLOR INCRomeoville, IL, US
Full-time
Client Service Associate / Social Media Associate Job Description.Highly developed sense of integrity and commitment to customer satisfaction. Demonstrated passion for excellence with respect to treat...Show moreLast updated: 30+ days ago
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Senior IT Site Technician - Romeoville, IL

Senior IT Site Technician - Romeoville, IL

ro-coRomeoville, IL
30+ days ago
Job type
  • Full-time
Job description

Join Ro’s Information Technology Facilities team! As a Senior IT Site Technician working out of our flagship pharmacy location in Romeoville, IL, you’ll ensure that Ro’ers are able to work with minimal friction to access their accounts, devices and applications. This includes onboarding / offboarding, device management, and application provisioning. You’ll use your technical expertise to identify trends and areas of opportunity that can be proactively remediated, enhancing the user experience further. This role reports directly to the IT Site Technology Manager and will work closely with other internal technology teams. This is an in-person role, requiring the applicant to be onsite 5 days per week.

What You'll Do :

  • Provide outstanding IT support onsite at our new Romeoville, IL pharmacy, and remote support to our other pharmacy locations
  • IT escalation point for troubleshooting complex computer hardware and software issues
  • Identify trends and ways to proactively mitigate issues with tech solutions or automations
  • Triage and manage tickets within Jira, ensuring issues are resolved or escalated promptly
  • Administrate cloud applications and access controls, ensuring people have the right access at the right time
  • Utilize Jamf and Intune to maintain and update our macOS, Windows, and iOS devices
  • Stay current on the latest technology trends and developments
  • Participate in on-call rotation

What You'll Bring to the Team :

  • 3 - 6 years of experience in IT operations or support
  • Ability to prioritize tasks and communicate issues proactively
  • Exceptional communication and interpersonal skills
  • Strong organizational and project management skills
  • Understanding and troubleshooting of OSI model concepts (including layer 8!)
  • Process development and application of best practices
  • A desire for continuous improvement and development
  • We've Got You Covered :

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
  • an hourThe target hourly rate for this position ranges from $ to $ , in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.