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Job Title : Doctor's Assistant / Optometric TechnicianCompany : Nationwide VisionLocation : 2501 W. Happy Valley Rd, Phoenix, AZ 85085Training Provided - No medical / eyecare experience required!Pay : $16 / hr plus bonus and commissionBenefits :
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Competitive Base Pay + Bonus
Optical Education Reimbursement
Paid Maternity LeaveHours :
Full TimeRequirements :
High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and growEssential Functions :
Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requestsSECTION 1 : Job SummaryAn Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Comply with all company policies and procedures including HIPAA
Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
Operate manual lensometer, auto-lensometer, autorefractor / keratometer, retinal camera, visual field, GDX or OCT
Clean all examination equipment including tonometer tip
Set phoropter to patient RX or re-set to plano (per doctor's request)
Ability to interact with all levels of employees in a courteous, professional manner at all time
General office duties and cleaning to be assigned by manager
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.SECTION 3 : Patient Population Served
Team members will work with patients of all ages, races, and genders.SECTION 4 : Education, Licensure & Certification Requirements
High school diploma or GED required.
Associates or Bachelor's degree in Business Administration or Healthcare Management preferred.SECTION 5 : Experience Requirements
Previous medical office experience preferred; previous optometric experience strongly preferred.
Minimum of 1 year in a position interacting with customers / patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United StatesSECTION 6 : Knowledge, Skills and Abilities Requirements
Professional in appearance and actions
Logical and Critical thinking skills
Customer-focused with excellent written, listening and verbal communication skills
Enjoys learning new technologies and systems
Detail oriented, professional attitude, reliable
Favorable result on Background check
Exhibits a positive attitude and is flexible in accepting work assignments and priorities
Meets attendance and tardiness expectations
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support need
Able to communicate effectively in English, both verbally and in writing
Ability for basic to intermediate problem solving, including mathematics
Basic to intermediate computer skills
Proficiency with Microsoft Excel, Word, and Outlook
Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 7 : Supervisory Responsibilities
This position has no supervisory responsibilities.SECTION 8 : Physical DemandsIndicate the amount of time spent for each activity required as it relates to the essential functions.Physical Requirements % of Time LBSBending 25Carrying 25 ≤ 25Climbing 5Driving 10Grasping 100Hearing 100Lifting 10 ≤ 25Pulling 10 ≤ 25Pushing 10 ≤ 25Reaching 50Sitting 50Standing 50Vision - close / distance 100Vision - color vision 100Vision - depth perception 100Vision - peripheral vision 100Vision - ability to adjust focus 100Stooping 25Walking 75Writing / Typing 100Speaking 100Fine Motor Skills 100Use of Hands 100Other (please describe)Location : Work takes place in a normal office / clinical environment. Travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.Exposure : Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.Equipment : Regularly uses Optometric equipment / devices per sub-specialty requirement such as lensometer; keratometer / autorefractor; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope; telephone, computer, fax, printer and copier. Other equipment may be used as needed. Must be able to work with precise tools and equipment; must have dexterity to use these items correctly and safely. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn More