VirtualVocationsAnn Arbor, Michigan, United States
11 days ago
Job type
Full-time
Job description
A company is looking for a Senior Sales Manager, Trial Experience.Key ResponsibilitiesSupervise a team of Trial Experience Managers to enhance customer satisfactionLead team development, coaching, and performance management to meet KPIsIdentify and implement process improvements to drive efficiency and productivityRequired QualificationsBachelor's Degree or equivalent SaaS experience preferred7+ years of experience leading customer-facing teams in a SaaS environment5+ years of experience in staffing, performance management, and coachingStrong technical aptitude and experience with data / analytics toolsAbility to build relationships with senior leadership and cross-functional teams