Site Jobs in Cincinnati, OH

Job Description

Job Description

Benefits :

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Site Superintendent

SERVPRO of Northwest and Northeast Cincinnati

Join a hands-on, fast-paced environment where your project management, organization, and customer service skills support our mission : making it Like it never even happened. Were seeking a motivated Site Superintendent to oversee construction projects, lead teams, and ensure exceptional customer experiences from start to finish.

Primary Responsibilities

Customer Satisfaction & Project Oversight

Manage the customer experience and ensure overall project satisfaction

Compile and resolve punch list items

Perform final walk-throughs with customers

Secure signed Certificates of Completion and Certificates of Satisfaction from customers

Manage all warranty activities

Project Initiation

Evaluate and sell projects

Educate customers on the construction process

Project Planning

Identify and document project scope of work

Create and review estimates

Obtain customer and client agreement on scope and estimate

Review budgets and project timelines

Ensure proper permits are acquired

Project Execution

Create project schedules and timelines

Identify, qualify, and manage subcontractors and resource providers

Negotiate terms and set expectations

Plan, organize, and manage crews and subcontractors

Schedule all subcontractors and material suppliers

Ensure all work complies with plans, specifications, local codes, and scope of work requirements

Other duties as assigned

Customer Support & Communication

Maintain clear, professional written and verbal communication with customers, teammates, and stakeholders

Support a positive customer experience by providing timely updates and accurate information

Requirements

Experience & Skill Set

Superb customer service track record

Effective written and oral communication skills

Intermediate math skills

Experience in restoration and / or construction preferred

Ability to pass a background check (as allowed by law)

Education & Credentials

High school diploma or GED required

Project management experience preferred

Skills / Physical Demands / Competencies

Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed

Ability to manage multiple projects and prioritize tasks efficiently

Strong organizational and problem-solving skills

Compensation & Benefits

Competitive pay

Paid training and professional development

Career progression opportunities

Superior benefits package

And more!

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchises attorney for compliance with federal, state, and local laws. All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.