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Support analyst Jobs in Kansas City, MO

Last updated: 3 days ago
Technical Support Analyst

Technical Support Analyst

Shamrock Trading CorporationOverland Park, Kansas
Provide world-class system and application support to both internal and external customers .Configure and install new systems as well as upgrade and support existing systems .Automate processes, re...Show moreLast updated: 24 days ago
  • Promoted
Loan Support Analyst Senior - Servicing Transfers - Midland

Loan Support Analyst Senior - Servicing Transfers - Midland

PNC Financial Services GroupKansas City, MO, United States
Full-time +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: 13 days ago
  • Promoted
Senior Child Support System Modernization Analyst (Bid)

Senior Child Support System Modernization Analyst (Bid)

MAXIMUSKansas City, KS, United States
$130,000.00 yearly
Full-time
Position is contingent upon contract award •.We are seeking a Senior Child Support System Modernization Analyst to play a key role in transforming our child support enforcement systems.In this role,...Show moreLast updated: 3 days ago
Information Support Analyst

Information Support Analyst

State of KansasShawnee, Kansas, US
Comprehensive medical, mental, dental, vision, and additional coverage.Work-Life Balance programs : parental leave, military leave, jury leave, funeral leave. Fitness Centers in select locations.Reti...Show moreLast updated: 30+ days ago
Technical Customer Support Analyst

Technical Customer Support Analyst

Springbrook Holding Company LLCNational, ot, USA
Quick Apply
MAGIQ Software delivers cutting-edge cloud-based applications designed to meet the specific requirements of local governments and public sector organisations. Our software offerings include MAGIQ Cl...Show moreLast updated: 18 days ago
Support Analyst

Support Analyst

OracleKansas City, MO, United States
$15.00–$28.65 hourly
Join us in making a significant impact within the Oracle Health Support organization!.As a valued member of our Support team, you'll play a crucial role in assisting patients with resolving issues ...Show moreLast updated: 30+ days ago
Technology Support Analyst

Technology Support Analyst

RUBINBROWN LLPKansas City, MO , USA
Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms.The RubinBrown name and reputation are synonymous with experience, integrity and value.Ru...Show moreLast updated: 30+ days ago
  • Promoted
Applications Support Analyst

Applications Support Analyst

Design ResourcesLeawood, KS, US
Full-time
As global apparel design and sourcing experts, we help brands tell their stories through high-quality, innovative apparel products. DRI has the resources to ensure a fully integrated and socially co...Show moreLast updated: 12 days ago
Technical Support Analyst

Technical Support Analyst

CDK GlobalKansas City, KS, USA
$30.00–$35.00 hourly
Full-time
Position Responsibilities and Essential Functions : .Qualifications and Requirements : .Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferre...Show moreLast updated: 30+ days ago
  • Promoted
Business Analyst - Div Mgmt & Support

Business Analyst - Div Mgmt & Support

Solvenow Inc.Kansas City, MO, United States
Full-time
About the job Business Analyst - Div Mgmt & Support.Business Analyst Development and Strategic Investment.The Business Analyst will work closely with their business line director to focus on buildi...Show moreLast updated: 24 days ago
Technical Software Support Analyst (remote)

Technical Software Support Analyst (remote)

IntrinsiQ Specialty Solutions, IncRemote, MO
Remote
Full-time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Analyst

Customer Support Analyst

MarleeKansas City, KS, United States
Fast-track your career with the Marlee Talent Pool.We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key st...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Analyst

Customer Support Analyst

SafetyCultureKansas City, KS, United States
Full-time
SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations platform that gives workers a voice, a...Show moreLast updated: 30+ days ago
Sr. Technical Support Analyst

Sr. Technical Support Analyst

WellSkyOverland Park, KS
Full-time
Come join us! WellSky is seeking a.In this role, you will be responsible for verifying and confirming client-facing application technical issues for escalation. Responsibilities include testing, val...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

ClarivateUSA, Overland Park, KS
Full-time
We have an exciting opportunity available for a.Support Team Customer Care at Clarivate.This is an amazing opportunity to work in a team of Innovative product experts. We have a great skill set in k...Show moreLast updated: 30+ days ago
Decision Support Analyst (Data Engineer)

Decision Support Analyst (Data Engineer)

Highmark HealthMO, Working at Home, Missouri
$90,300.00 yearly
Full-time
This job works closely with customers and design teams in prioritizing data and information requirements.The incumbent provides analysis in the development and support of projects and data analysis...Show moreLast updated: 30+ days ago
Loan Support Analyst - Midland

Loan Support Analyst - Midland

PNCOverland Park, KS, USA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.As a(n) [position title] w...Show moreLast updated: 30+ days ago
Loan Support Analyst - Tax - Midland

Loan Support Analyst - Tax - Midland

PNC Bank NAPNC Kansas City
Full-time
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.Depending on your eligibility, options for full-time employees include medical / prescription drug...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

Shamrock Trading CorporationOverland Park, Kansas
24 days ago
Job description

Responsibilities

include but are not limited to :

  • Provide world-class system and application support to both internal and external customers
  • Configure and install new systems as well as upgrade and support existing systems
  • Automate processes, reporting and response when possible
  • Perform in-depth troubleshooting of technical issues from initial remediation to full root cause analysis
  • Prevent repeat issues by addressing the root causes
  • Take initiative in areas of improving our operations and staying educated on the latest relevant IT technologies and methodologies
  • Partner with other internal technical teams to resolve more advanced issues as necessary
  • Create documentation that will help team members resolve issues more quickly

Qualifications

  • BA / BS degree in a technical field or evidence of exceptional ability
  • 1+ years in a technical customer and desktop support role
  • Advanced troubleshooting knowledge and ability
  • Fundamental knowledge of Office 365 and Active Directory
  • Well versed in general IT technologies and best practices
  • Demonstrated ability and passion for learning new technologies and business processes
  • Must possess strong people skills and the ability to work as a team member, collaborating and partnering with others to address issues
  • Ability to communicate clearly in English, verbally and in writing, keeping the right people informed of relevant issues as well as understand and execute oral and written instructions
  • Strong analytical and problem-solving skills are critical for rapid issue response
  • Ability to think outside of the box to provide workable solutions
  • Able to adapt to changes in a dynamic work environment
  • Must have a propensity for knowledge gathering and sharing
  • Ability to lift and relocate end-user computing devices weighing up to 40 lbs
  • Demonstrates an understanding of how different functions / businesses in Shamrock are related and impact one another
  • Experience with ticketing systems, Jira preferred
  • Exposure to command lines and / or scripting languages
  • Understanding of basic networking protocols
  • Benefits Package At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families :

  • Medical :  Fully paid healthcare, dental and vision premiums for employees and eligible dependents
  • Work-Life Balance :  Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
  • Financial :  Generous company 401(k) contributions and employee stock ownership after one year
  • Wellness :  Onsite gym, jogging trail, and discounted membership to nearby fitness center