Technical writer Jobs in Davie, FL

Position Overview

• Work with a wide range of Subject Matter Experts across various functional areas to develop written communications that will be deployed across a variety of media
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  Convert complex and varying explanations into concise and compelling value propositions and proof point articulations supporting those propositions
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  Manage the overall proposal development process
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  Build and maintain content library
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  Work with the team on wide range of Marketing projects and programs
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  Analyze various business products and services to translate solutions into effective business proposals
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  Produce RFI/RFP responses, white papers, case studies, industry and thought leadership articles, press releases, newsletter content and more
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  Operate in an extremely fast paced and dynamic environment

Duties and Responsibilities

• Bachelor’s Degree in creative writing, journalism, English, or related field strongly preferred
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  Minimum of 3-5 years of business to business writing experience
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  Multimedia writing expertise
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  Advanced PowerPoint skills necessary including layout and design
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  Creative and innovative thinking ability and strong planning skills
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  Ability to multitask, prioritize, and manage time efficiently
• Capability to work independently or as an active member of a team
• Proven successful under pressure in a deadline-oriented environment
• BPO experience preferred
  
  

Qualifications
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. ResultsCX