Meet required targets and key performance indicators set forth by the business to include calls per day, upsell of new prospects, and product activation. Ability to work while seated for prolonged periods of time, taking/dialing back-to-back calls. ...
The Renewal by Andersen of Florida ISC (Inside Sales Center) Agent duties include: assisting the ISC Team in maximizing the conversion rate of calls, leads and inquiries into scheduled appointments via a prescribed appointment setting methodology for Renewal by Andersen. Outbound warm-calling - outb...
Understand and strive to meet or exceed call center metrics within 90 days of hire, while providing excellent consistent customer services. ...
This role requires someone with strong call center experience and familiarity with Salesforce, who is committed to delivering outstanding customer support. Minimum of 2 years of experience in a call center environment, preferably in customer service or support roles. If you are passionate about prov...
Answer incoming Medicare Supplement calls in accordance with quality standards (call volumes vary from 10-100 daily) to provide information to agents/applicants/insured about the status of an application/policy or any other question they may have. Thoroughly document telephone calls, changes and wri...
Our pharmacists and clinicians are at the center of everything we do?and our population health solution delivers tailored strategies for our clients. Think critically to provide solutions that meet customer needs and improve overall service quality. Follow up on unresolved issues promptly, escalatin...
Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc. Call center sales experience preferred 2. Maximize sales opportunities by effectively answering and handling...
Our Call Center Agents assist members with a variety of things including:. Minimum of 6 months - 1 year: High volume inbound call center experience (non script based preferred)Customer service experience which required problem solving and decision makingAbility to analyze problems and recommend effi...
Job Aids (such as Call Guides and instructional documents with screenshots). ...
The Sanford, FL Call Center is responsible for fielding inbound sales calls from potential customers across the country. For this full-time position, we are looking for an experienced call center customer service rep with team lead or supervisor experience. We are seeking incredible people to join o...
We are seeking a dedicated and customer-focused Call Center Agent to join our team. Handle inbound and outbound customer calls, emails, and live chats in a timely and professional manner. Accurately record and update customer details and call notes in the CRM system. Perform follow-up calls or email...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...
Our call center is hiring Customer Service Representatives. Inbound Call Center Representative: $18/hr. Bilingual, Fluent English & Spanish, Call Center Representative: $19/hr. Regularly attend and participate in ongoing mentorship and training from the call center supervisors. ...
The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. The Bilingual Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requi...
Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Responsible for the direct daily supervision of pharmacy service representatives (PSRs) personnel providing proactive compliance and order...
Answer phone calls and provide information or assistance to motorists, FDOT personnel, or other agencies on traffic and road conditions; transfer calls to designated personnel as appropriate. Previous experience working in a call center, customer service, 911 Operator, or dispatching environment. Tr...
Responsibilities of Remote Call Center Representative. MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. ...
This role will be responsible for developing and implementing comprehensive training programs for call center agents, ensuring they possess the knowledge and skills needed to deliver exceptional customer service. This role will act as a primary liaison between the call center and other departments, ...
The purpose of the Call Center Registered Nurse is to provide and document clinical call center services for patients. The Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requirements. Receive inb...
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. Qualifications 1 year of customer service or...
Call Center Sales and Service Representative. As a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer service, processing customer requests, and an...
Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire. Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred. A desire to work in an efficient, resu...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!. Call center or customer service experience. This hybrid position reports to our 12150 RESEARCH PAR...
Our CDK CALL CENTER, the premier leader in automotive marketing and customer service is looking for all levels of. The ability to focus in a fast-paced environment while handling calls. ...