People Development & Retention, Job Output, Call SLAs, Workflow Management and QA through Daily NPS are all key deliverables from an operational and business perspective. ...
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering wi...
Overview It is the responsibility of the Call Center Supervisor to oversee the activities of a team of inbound phone representatives supporting all Reservation functions, to ensure guests receive a standard of superior service at the Golden Nugget. Continually assesses agent productivity and call ac...
About You Required: Associates degree and 5 or more years related experience required 1 year call center supervisor experience Excellent knowledge of the insurance brokerage business Work Traits: Strong people and process management experience. ...
Provides additional operation information to the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group contacts, and meeting planners. Assist Call Center Team with tasks and projects as needed. Manages group blocks, ensuring all room/suite inventory allocation and ...
We are an outbound call center calling both residential/commercial customers & offering them a choice for what they pay for their electricity and/or gas bill. Supervisor Responsibilities: Meeting daily and weekly sales targets Maintain customer satisfaction ratings based on explicit criteria set...
Chairman, CEO, Partner, President, General Manager, Chief Financial Officer, Financial Director, Vice President of Finance, Accountant, Bookkeeper, Financial Controller, Accounts Receivable Manager, Finance Manager, Finance Analyst, Business Credit Analyst, Credit Manager, Risk Manager, Portfolio Ma...
Responsible for follow-up and call resolution including callbacks and closing call references. Remote, Senior Assistant Customer Support (Call Center Rep) -. ...
PATIENT SERVICE REPRESENTATIVE. Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triag...
Interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work. Pre-walk homesites to provide punch list for construction to delivery of home to customer; provide quality control of finished product. Schedule inspections with home...
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the followi...
Answer calls and process requests from guests. Make, return and follow-up on calls to maintain proper communications with guests, departmental staff and management staff. Assist guests with faxes, telephone calls, mail, packages, directions and all other basic inquires. ...
It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. Conducting outbound calls to ensure guest satisfaction has been obtained for Front Desk, Housekeeping, Bell Desk, Valet guest re...
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the followi...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
Title: Inbound Call Center Representative. With the goal of first call resolution, the CSR Agent will address the needs of inbound callers according to the established call flows and work processes as supplied by the client and in accordance with accepted coverage guidelines, ensuring all mandated g...
Customer Service Representative**. We are currently seeking an experienced **Customer Service Representative**, with optical background, for our fast-paced Optical Lab located in Las Vegas, NV. This position performs a variety of customer service responsibilities such as: answering telephone inquiri...
Insight Global’s top data client is seeking a Data Center Construction Project Manager who will be responsible for the data center construction project from inception through to completion. Data Center Construction Project Manager. ...
We are currently sourcing for a General Manager to be based in one of our Las Vegas corporate shops. ...
Works closely with Emergency Road Service and AAA Managers to ensure effective support of repair operations. ...
Supervise front line hotel employees.Manage the daily operation of the Front Desk for all Mesquite Gaming properties.Quality control, customer relations and ability to follow procedures required.Must be able to read, write and verbally communicate English.Ability to understand and follow verbal and ...
As the Operations Manager, you are responsible for overseeing warehouse and production activities as well as managing and overseeing expenses and profitability. You will ensure that all plant operations including transportation, production, & warehouse, are conducted within the company guideline...
Strong customer service and phone skills. The Program Specialist Manager will lead a team of Program Specialists to assist them in providing support for Members and Dealers during their various interactions with The Auto Buying Programs. The Manager will assist the team in analyzing complex situatio...
If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. Join a team that cares about our customers and you! William White- Farmers Insurance Agency in LAS VEGAS, Nevada, is looking for an experienced and committed ind...
We've Moved! We are located in Central Las Vegas in a newly renovated State of the Art Call Center. This is steady work at a Las Veges premier call center. ...