Customer Success Manager: Average Salary in Cambridge, MA in 2024
Find out what the average Customer Success Manager salary is in Cambridge, MA
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Sr. Customer Success Renewal Manager
Lead Customer Success Managers and Sales partners in driving large renewal negotiations across our customer base to ensure quarterly and annual renewal numbers are met or exceeded. Senior Customer Success Renewal Manager. Customer Success Organization in driving a portfolio of customer renewals for ...
Customer Success Manager II
Our Customer Success Managers (‘CSMs’) play a crucial role in building long-term, transformational customer relationships by partnering with customers across our Enterprise, Strategic, Mid-Market, and Growth customer segments. Customer focus: Everything you do will be underpinned by delivering an ex...
Customer Success Manager
Continually deepen and expand strategic relationships at each of your customersOnboard new customers in collaboration with the the Business Development team and Solutions partnersAdvise customers on how to use our solutions according to our defined best practicesEnable customers to realize the value...
Group Customer Success Manager
Maintain a comprehensive understanding of shifting business challenges faced by customers and common objectives and appropriately map those to the value proposition of their purchased athenahealth functionality to address their needsEnsure ongoing adoption of a customer’s existing athenahealth produ...
Customer Success Manager (MasterLibrary)
The Customer Success Manager will support the Master Library products that are part of the Follett School Solutions product portfolio and is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, Canada, UK and wider Northern Hemisphere includi...
Senior Customer Success Manager
Establishes goals to accelerate specialty (EA/CC/iPAM) product adoption and identify opportunities for growthPartner with renewals to protect and grow ARR for their portfolio of the top segment of Imprivata privileged access customersMaintains excellent knowledge of customer initiatives, roadmaps, u...
Sr. Customer Success Manager
Our Customer Success Managers (‘CSMs’) play a crucial role in building long-term, transformational customer relationships by partnering with customers across our Enterprise, Strategic, Mid-Market, and Growth customer segments. Customer focus: Everything you do will be underpinned by delivering an ex...
Strategic Customer Success Manager
The Strategic Customer Success Manager (CSM) is responsible for proactive engagement with an assigned book of customers as defined by Customer Success leadership. We are seeking a Strategic Customer Success Manager to join our team. To accomplish this, you will be responsible for driving customer sa...
Customer Success Manager
Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. Responsibilities: A Customer Success Manager (CSM) will ascertain customer goals and collaborate on customize...
Senior Enterprise Customer Success Manager - Retail & Hospitality
As part of delivering on our international growth, we are now seeking a driven Senior Enterprise Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector. As a Senior Enterprise Customer Success Manager, you will ...
Customer Success Manager
As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. Work with customers to ensure adoption, retention, expansion, advocacy and overall success. Establish strong trusted advisor relationships with key customer stakehol...
Customer Success Manager
As Customer Success Manager, you will operate as a bridge between sales, operations, commercial functions and our client and site partners. Develop and maintain customer success strategies and best practices, as well as customer support content. This role is highly visible, with an emphasis on custo...
Manager Customer Success IT Supplier
In this position, you will manage a large IT Supplier customer base of sales and marketing clients, along with managing a growing team of Customer Success Managers who partner with existing clients to proactively drive value, while acting as the voice of your customers internally at IDC. The Manager...
Student Services Manager (Multisite Banking & Customer Success)- Location Flexible
The Student Services Manager will report directly to the Associate Director of Student Services Manager and will provide professional support services to prospective and current Year Up students. The Student Services Manager is responsible for monitoring and supporting students’ success throughout t...
Entry Level Customer Success Manager
Greenlining Management's Customer Success Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. The Customer Success Manager position is considered an entry-level position, meaning thorough t...
Customer Success Manager - TELUS Health (US REMOTE)
Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strat...
Enterprise Customer Success Manager - Boston
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs...
Customer Success and Operations Manager
Team Collaboration Collaborate with sales, marketing, product, engineering, data science and other technical teams to align strategies and optimize partner success Act as a liaison between partners and internal teams, ensuring clear communication and alignment of objectives Skills Hands on , ...
Customer Success Manager
Within the Customer Success department, the Customer Success Manager will report directly to the Director, Customer Success. Black Kite is seeking a dynamic Customer Success professional responsible for managing accounts by allocating appropriate time to high-priority goals, requirements, and expans...
Customer Success Manager
The Customer Success team at Zappi is growing! We are looking for a Customer Success Manager who is eager to deliver outstanding value to your customers. Customer Value – As a Customer Success Manager, your #1 goal will be to make sure that our customers are extracting the most possible value from o...
Remote Customer Success Rev Cycle Manager
PURPOSE AND SCOPE: The purpose of the Joint Venture (JV) Customer Success Manager (CSM) is to maximize customer value by fostering strong relationships with Fresenius Kidney Care JV partners, collaborating cross-functionally with JV Finance and RCM operations, representing the revenue cycle ope...
Customer Success Manager, Growth
As a Customer Success Manager, you will collaborate with Product, Support, Account Management, Implementation and engineering in order to create the best experience for the customer. GROWTH CUSTOMER SUCCESS MANAGER. Customer Success Managers act as a liaison between the client and internal ClearComp...
Technical Program Manager, Customer Success
The PMO is a highly diverse group of technical and non-technical program managers with expertise in leading complex and impactful initiatives internally within the support space and externally for GRD customers. We are a smart team of doers that work passionately to apply cutting edge advances in ro...
Customer Success Manager
A Customer Success Manager (CSM) will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. That means youre solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful. ...
Manager, Customer Success (Mid-Market)
Partner with Customer Success leadership locally, and globally, to build and refine processes, systems, and resources to make our teams and customers successful. Maintain individual knowledge of Customer Success Industry best practices to aid in building a best in class Customer Success Organization...