This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
A company is looking for a Senior Customer Success Manager. ...
As a Customer Success Manager in Acqueon you will…. As a Customer Success Manager in Acqueon you will need…. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referr...
A company is looking for an Account Manager, Customer Success. ...
Customer Success Manager - Unlimited Growth Potential. Dedicated Customer Success Manager role. Original job Customer Success Manager - Unlimited Growth Potential posted on GrabJobs. ...
A company is looking for a Senior Customer Success Manager. ...
As a Customer Success Manager (CSM) your main role is to enable Ford Pro Charging's customers to become successful in using our full fleet of energy management and charging solutions- all while delivering customer delight and satisfaction. You will need a proactive approach to customer interactions,...
Retention: Gross customer renewal rate greater than 95%Onboarding: TTV in less than 30 business daysCustomer onboarding satisfaction: 95% or greater CSATOnline reviews: Five 5-star G2 or Capterra Reviews per monthActive customers: 92% of customers activeCustomer Referrals: 2 sales demos completed fr...
A Customer Success Manager (CSM) at Cariloop provides end-to-end support to our customers, typically employers, throughout the customer journey. Customer Success, Customer Support, Sales, Business Development, or Account Management role where you demonstrated year-over-year consistency in meeting or...
Customer Success AccountManager. Experience in customer success or account management, preferably in a SaaS-based company. This person will deliver a superb customer experience to our North American clients, while also working closely with our teams in Israel and Europe. This role plays a crucial pa...
As a Customer Success Manager, youll play a pivotal role with our customers. Additionally, you will act as the voice of the customer in internal discussions with technical experts, product and solution teams, to ensure success all along the customer journey, while informing our development roadmap. ...
PagerDuty, discover opportunities, and sign-up for job alerts!The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with...
Does joining a team of trusted advisors who put the customer at the center of everything they do interest you? The SS&C Intralinks Customer Success Team ensures our customers launch successfully, adopt into their organization, and achieve the results and value they want. Senior Customer Success Mana...
As a Customer Success Manager, you will be responsible for ensuring high levels of satisfaction, drive adoption, and expand the use of Steer Health products at customer sites. You should have great communications skills with the ability to work with customers ranging from hospital administrators, pr...
As a Customer Success Manager/Analyst at Wellfit, you will play a pivotal role in optimizing customer interactions and enhancing the overall customer experience. Work closely with the sales, marketing, and customer support teams to align strategies and improve the overall customer journey. Act as a ...
Act as a trusted Customer point of contact throughout the Customer’s lifecycle, define measurable success plan with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels. Passion for driving customer success and measurable outcomes with and demonstrat...
The Senior Customer Success Manager will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. This is an exciting opportunity for an experienced SaaS Customer Success Manager to work collaboratively wi...
Hello, Client Success Managers!. We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. Your background in e-commerce or digital marketing client-facing roles showcases your...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Our CSMs empower our entire support organization to proactively manage post-sales customer relationships, measure customer health, maximize revenue growth, and drive a culture of customer success. Position Summary Miovision is looking for a Customer Success Manager (CSM) to join our team in Texas. T...
About Marlee (Fingerprint For Success) Backed by 20+ years of research, Marlee’s revolutionary predictive analytics have achieved over 90% reliability in forecasting personal and team motivations, behaviours, and performance. ...
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base, and you will be accountable for the overall service relationship. You will promote the continuous imp...
Understanding the customer’s business and their products/services landscape and acting as the customer’s advocate to drive successful product adoption and customer success. The Customer Success Manager will report into CAE Flight Services leadership and work closely with both internal teams (such as...
The Customer Success Manager will work with new and existing UDT customers to ensure that they are highly successful with and delighted by UDT Services. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations...
Remote Customer Success Manager. Remote Customer Success Manager to work in the U. You will be working with our largest, high growth customers to ensure they are successful. Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job position...