This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
The Customer Success team in Enterprise Data is reimagining the customer support experience for our internal customers using our data platforms. Principal Project Manager - Enterprise Data Customer Success. Success in the role requires an innovative mind, a proven track record of delivering highly c...
The Customer Success team in Enterprise Data is reimagining the customer support experience for our internal customers using our data platforms. Center 3 (19075), United States of America, McLean, VirginiaPrincipal Project Manager - Enterprise Data Customer Success. Success in the role requires an i...
The Customer Success team in Enterprise Data is reimagining the customer support experience for our internal customers using our data platforms. Senior Manager, Project Management - Enterprise Data Customer Success. Success in the role requires an innovative mind, a proven track record of delivering...
ARC is looking for a Product Customer Success Manager to join our team! As a Product Customer Success Manager, you will represent ARC Pay to valued clientele. Serve as the voice of the customer, working with customers to identify pain points, provide feedback to ARC development team(s), ensure succe...
Customer Success Manager should have a minimum of one year of Customer Success, Account Management, Account Support or related experience, preferably in software. Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get in...
Enterprise Account ManagerRevenue AccountantMajor Account Executive, North TexasCustomer Success ManagerCustomer Success ManagerCustomer Success Manager - German SpeakingCustomer Success Engineer ApprenticeCustomer Success Engineering - ApprenticeCloud ApprenticeEndpoint Security ApprenticeCustomer ...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Seeking motivated Passionate Individual WithCustomer Success ManagerExperience. Utilize a variety of marketingmethods to build a successful online presence and grow yourpersonal brand. ...
At least two years of experience in Customer Success, Account Management, Strategic Partnership, Business Development, or related area within p or related markets. Own the relationship and ultimate success of a portfolio of ID. Federal customers, including initial onboarding, strategy development, p...
Responsibilities Build strong customer relationships by maintaining high levels of engagement and communication throughout the customer lifecycle Help customers set business outcome goals and track the progression of goal achievement and reduce time to value Contribute to the strategic direction of ...
The Student Services Manager will report directly to the Associate Director of Student Services Manager and will provide professional support services to prospective and current Year Up students. The Student Services Manager is responsible for monitoring and supporting students’ success throughout t...
As the Customer Success Manager, you will work with key decision-makers in our customers to enable them to be as successful as possible. Customer Success Manager to join our team. Act as a conduit of information between our customers and Software AG, such as between customers and product for feature...
As a Political Account Manager on our Customer Success team, you'll own agency customer relationships and guide them on strategy to plan, activate, and measure video advertising campaigns for candidates, PACs, and advocacy groups. Communicate customer needs and feedback to our Product team to ensure...
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
The Customer Success Manager will work with new and existing UDT customers to ensure that they are highly successful with and delighted by UDT Services. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations...
Guide new customers through the onboarding process, ensuring smooth and successful implementation. Act as a liaison between the customer and internal teams to address and resolve customer issues or concerns promptly. Maintain and update customer success metrics and KPIs. Proficiency in customer succ...
Customer Success Manager to specialize in managing a portfolio of 10-20 State, Local, and Higher Ed (SLED) customers. Own the Relationship and Overall Success of the Customer:. At least three years of experience in Customer Success, Account Management, Strategic Partnership, Business Development, or...
The individual selected for this position will serve as Senior Project Manager of the Program Management Office (PMO) and will work with the PMO management team, technical teams, and sponsor’s mission-partners to ensure goals and requirements are gathered, clearly articulated, documented, and tracke...
TheProgram Manageris responsible for the program management and technical direction of major programs or projects and for ensuring compliance with laws governing federal IT management and standards. TheProgram Managerworks directly with the Contracting Officer’s Representative (COR) regarding new pr...
Develop major concepts, initiatives, processes, procedures, PM tools and programs. Assess, and enhance programs: Requirements Definition, Strategic Planning, and Stakeholder Analysis. Prepare and facilitate informal workshops briefing and applying project Sponsor Project Processes, Procedures, and P...
Serve as the Program Manager supervising a small team of program management personnel at SOSI HQ, including a Deputy PM, two Regional Managers and a staff of security, recruiting, operations and invoicing professionals. Serve as the Program Manager supervising a small team of program management pers...
Understand and implement service area long-term strategy as it applies to the program alongside of the program defined network service area SBLs and program leadership. Support and lead cross-functional team/s to drive shared accountability, and mutual commitment to program delivery and objectives f...
Responsible for the successful technical, schedule, and cost performance of a major program, or multiple programs, through subordinate program/project managers, in accordance with contract requirements and company policies, procedures and guidelines. Acquires follow-on business associated with areas...
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Senior Customer Experience Program Manager. Our focus is on smart growth, high efficiency, and delivering trusted ex...