This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
Have a technical background but have moved into customer success? Have experience supporting a large complex network with 100 locations in the US? Have managerial experience with Tier 1 and Tier 2 field support techs? Looking to build on customer relationships and be a technical escalation point for...
The Customer Success team in Enterprise Data is reimagining the customer support experience for our internal customers using our data platforms. Senior Manager, Project Management - Enterprise Data Customer Success. Success in the role requires an innovative mind, a proven track record of delivering...
The Customer Success team in Enterprise Data is reimagining the customer support experience for our internal customers using our data platforms. Center 3 (19075), United States of America, McLean, VirginiaPrincipal Project Manager - Enterprise Data Customer Success. Success in the role requires an i...
The Customer Success team in Enterprise Data is reimagining the customer support experience for our internal customers using our data platforms. Principal Project Manager - Enterprise Data Customer Success. Success in the role requires an innovative mind, a proven track record of delivering highly c...
At least two years of experience in Customer Success, Account Management, Strategic Partnership, Business Development, or related area within p or related markets. Own the relationship and ultimate success of a portfolio of ID. Federal customers, including initial onboarding, strategy development, p...
Responsibilities Build strong customer relationships by maintaining high levels of engagement and communication throughout the customer lifecycle Help customers set business outcome goals and track the progression of goal achievement and reduce time to value Contribute to the strategic direction of ...
Customer Success Manager to specialize in managing a portfolio of 10-20 State, Local, and Higher Ed (SLED) customers. Own the Relationship and Overall Success of the Customer:. At least three years of experience in Customer Success, Account Management, Strategic Partnership, Business Development, or...
The Customer Success Manager will work with new and existing UDT customers to ensure that they are highly successful with and delighted by UDT Services. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations...
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Enterprise Account ManagerRevenue AccountantMajor Account Executive, North TexasCustomer Success ManagerCustomer Success ManagerCustomer Success Manager - German SpeakingCustomer Success Engineer ApprenticeCustomer Success Engineering - ApprenticeCloud ApprenticeEndpoint Security ApprenticeCustomer ...
ARC is looking for a Product Customer Success Manager to join our team! As a Product Customer Success Manager, you will represent ARC Pay to valued clientele. Serve as the voice of the customer, working with customers to identify pain points, provide feedback to ARC development team(s), ensure succe...
The Student Services Manager will report directly to the Associate Director of Student Services Manager and will provide professional support services to prospective and current Year Up students. The Student Services Manager is responsible for monitoring and supporting students’ success throughout t...
As the Customer Success Manager, you will work with key decision-makers in our customers to enable them to be as successful as possible. Customer Success Manager to join our team. Act as a conduit of information between our customers and Software AG, such as between customers and product for feature...
Customer Success Manager should have a minimum of one year of Customer Success, Account Management, Account Support or related experience, preferably in software. Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get in...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Technical Account Manager/Customer Success Manager – Remote in Eastern or Central Time Zones – US Citizenship Required. Unique opportunity to join a growing organization in a remote Technical Account Manager position within an MSP. You have at least 2+ years of experience as a CSM or Technical Accou...
Seeking motivated Passionate Individual WithCustomer Success ManagerExperience. Utilize a variety of marketingmethods to build a successful online presence and grow yourpersonal brand. ...
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Senior Customer Experience Program Manager. Our focus is on smart growth, high efficiency, and delivering trusted ex...
Works with university and community partners to plan and execute EIP's leadership conference, including working with university partners such as Center for Well-Being, LEAD office, Office of Undergraduate Civic Engagement, Honors College, Student Success Coaches, and others to provide seminars that ...
In addition, Account Managers are responsible for all cross-selling efforts within their account base. Account Managers are responsible for holistically managing Cision's customer relationships from a mid-market brand, revenue, product and renewal perspective. A Cision Account Manager will typically...
Design, develop, and deliver innovative and scalable professional development learning and engagement solutions, including leadership and manager programs, that align with Anaplan goals and values and are implemented to retain, grow, and engaging a high-performance workforce. Build and socialize Lea...
This role is crucial for customer success and acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using Idea Entity's products and services throughout all phases of the customer lifecyc...
We are excited to be growing and have an immediate need for a Project Manager in Chantilly, VA. Communicates and follows up with clients about specific projects, their goals, and deliverables. Meet budgetary objectives and make adjustments to project constraints based on financial analysis. Manages ...
West Creek 1 (12071), United States of America, Richmond, VirginiaSenior Manager, Technical Program Management (Card Data Tech). Senior Manager of Technical Program Management. Manager, Technical Program Management. Are you interested in leading programs that deliver on critical business goals and b...