We now have a team of 6 all-star CSMs and are looking to bring on more who can help develop customer engagement plans, execute customer growth initiatives, and provide daily customer support. This role will have a very real impact on every customer decision we make, supporting growth efforts, produc...
In particular for this role, SaaStr has $15m+ of sponsorship (customer) revenue to fulfill and renew and owning a significant piece of the fulfillment, customer success, and renewal cycle here will be your job!. SaaStr is looking for a motivated and team-oriented Strategic Customer Success Manager t...
We’re looking for experienced Customer Success Managers to address daily client needs, communicate win’s, and drive the execution and implementation of our client’s strategic plans. Our Customer Success Managers work hand-in-hand with our clients to understand their goals, KPIs, projects, campaigns ...
Customer Success Manager (Spanish Required). ...
About the OpportunityAs the Customer Success Manager, you'll be the main point of contact for our rapidly growing customer base, ensuring customers are delighted with the entire unitQ experience. We're looking for people with a high degree of customer empathy who can lead strategic customer conversa...
Full Time] Customer Success Manager at MixRank (United States) | BEAMSTART Jobs. We help provide a world-class data experience, and help our customers focus on their customer experience and outcomes, while we focus on ensuring instant and constant access to high quality, highly refreshed data. About...
Driving customer lifetime value by defining the customer journey; deploying programs to help drive business value with customers, customer goal achievement, new features, and new use-cases. A minimum of 3 years experience in a Customer Success Manager role. Representing the voice of the customer and ...
Customer Success Manager (Spanish Required). The Customer Success Team is helping customers across Latin America to streamline their business processes with Odoo's integrated software solutions. Contact customers currently using Odoo. ...
As a Customer Success Manager (Mid-Market) you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. Dealpath is looking for a self-motivated Customer Success Manager (Mid-Market) to join our growing team in San Francisco, CA!. Interact with custo...
We are looking for a Strategic Customer Success Manager to collaborate directly with our largest ChatGPT Enterprise customer(s). The ideal candidate for this role will have a successful track record of managing and growing Fortune 500 customers, delivering strategic advice, and driving customer succ...
You'll be reporting to the Manager of enterprise customer successs and be working very closely with our other customer success managers in building a world-class customer success org. We’re looking for a Senior scale customer success manager. Own everything from customer onboarding, training, ongoin...
You will become an expert on Cyberhaven’s DDR platform, understand how it interacts with customers’ environments, and how customers can reduce threats across the organization. Ensure swift resolution of customer issues by leveraging resources from cross-functional teams, while being the voice of the...
Strong empathy for customers and a passion for customer success. You are a problem-solver who can think on your feet and are committed to driving customer success and satisfaction. Serve as the primary point of contact for our customers, ensuring their success with our product. Share examples of how...
As a Customer Success Manager on our team, you’ll work closely with Solutions Engineering, Sales, and Product to deliver an amazing experience for our customers, be accountable for net revenue, and grow enterprise accounts. At Bigeye, our mission is to help our customers make magic with data. In les...
Customer Success – Customer Success Management /. This salary/OTE range represents the national low and high end of the salary or OTE (Customer Success Manager roles) range for this position and is subject to change at any time. Proven Customer Success management background with a minimum of 4 years...
Reporting into our Senior Director of Implementation Management and Customer Success, this role will be pivotal in launching and supporting our customers. We enable innovative brands and businesses to better engage their customers with embedded financial solutions tailored to their customers' needs....
As a Customer Success Manager you will be responsible for ensuring that our customers are successful in their use of our services. Customer Support or Customer Success. They are key contributors to PagerDuty's "Customers for Life" strategic vision, and will work with customers throughout their lifec...
To achieve our ambitious goals, we’re looking for a bilingual, Spanish-speaking Customer Success Manager, Grammarly for Education, to support our LATAM customer base. As a member of the Grammarly for Education team, your role as a Customer Success Manager will be pivotal in integrating our product i...
WHAT YOU’LL DO Manage, mentor, and grow a team of high-performing Customer Success Managers across the Western United States region Develop SOPs, best practices, and creative programming to promote hotel partner value and ensure customer retention across multiple markets Harness the power of data to...
Title: Customer Success Manager (m/f/d). Are you passionate about working in teams to deliver a top-level post-sales experience for our key customers? Do you excel at driving optimal value realization for these customers? Are you energized by coordinating your tasks and collaborating with various st...
Communicate effectively with colleagues regarding customer needs and with your manager to understand customer needs, maximize retention and growth, and communicate findings. Collect and continually document customer experience and customer satisfaction to help facilitate customer case studies and re...
Reporting to the Director, Customer Success, the Customer Success Manager – Senior Living is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager wi...
Lead development and management of professional services tied to optimizing customer success with Oracle Cloud IaaS and PaaS services across commercial, dedicated and sovereign cloud deployment models, and by enabling acceleration of customer workloads to the Oracle Cloud. Assist in defining the pro...
The Customer Success Manager will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovatin...
FocusKPI is looking for a Customer Marketing Manager/Customer Success Manager to join the Customer Content and Programs team at our client, a high-tech SaaS company. Help build a pipeline of customer reference leads for co-marketing to support stakeholders Work closely with Product ...