This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
A company is looking for a Senior Manager of Customer Success. ...
As a Customer Success Manager, you will be responsible for managing day-to-day interactions with customers, including being the primary point of contact for on-going projects or implementations, as well as cross-selling initiatives. We're looking for a Customer Success Manager to join our growing te...
A company is looking for a Manager of Enterprise Customer Success in the United States. ...
However the role seeks to encourage long-term relationships with Enactor's customers and is responsible for the success of follow-on projects with customers and the overall success of our solutions inside a customer. Customer Success ManagerLocation:. Customer Success Manager (CSM)Job Type:. We want...
A company is looking for a Customer Success Manager - Remote Friendly. ...
Drive customer retention through renewals, and help execute upsell and cross-sell opportunitiesGain a deep understanding of customer needs and help customers achieve success with the Verusen platform and knowledge baseDevelop strong relationships with our customers to become a trusted partner and wo...
The Customer Success Manager (CSM) is a key member of that function and a part of our Client Operations team. Must have 5+ years of relevant work experience in Customer Support or Customer Success Management. The Client Operations Team at HealthEdge proactively helps our customers understand and opt...
The Contractor Success Manager role will play a vital role in the advancement of Upgrade. A Contractor Success Manager is responsible for the overall productivity and revenue generation of an assigned portfolio of home improvement partners. We have built an energizing, collaborative and inclusive cu...
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and committing to providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new a...
ProArch is looking for a Customer Success Manager who is a technology consultant with experience overseeing data, AI, and modern application development projects. Enhance customer lifetime value through strategic relationship management and personalized service. ...
Provides exceptional customer service that maintains or increases current customer satisfaction levels by surveying customers at regular intervals and working collaboratively and directly with customers and internal resources to deliver solutions that exceed customer expectations and minimize custom...
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and committing to providing them with the best possible experience navigating Canonical's vast offering. The role of a Customer Success Manager at Canonical. Customer success is a new and strategic...
Job Description Salary:As the Manager of Customer Success at Castles Technology, you will build, lead, and manage our customer success team to ensure the satisfaction, retention, and growth of our customer base. Monitor customer health metrics, identify at-risk customers, and implement proactive int...
Principal Customer Success Manager. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive ma...
The Customer Success Manager must be passionate about Kaleris’ success and our customers’ success. We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, i...
A track record of success in customer success or engagement management roles, preferably in the IT or software industry, where your efforts directly boosted customer satisfaction and retention. At DigitalRoute, we're looking for a proactive and enthusiastic Customer Success Manager to join our vibra...
The Customer Success Manager (CSM) exists to understand the needs of our customer and uses data and analytics to proactively address customer risks and opportunities. Manage the overall customer relationship of a portfolio of key MCF customers, in close alignment with Sales and cultivate meaningful ...
As a Customer Success Manager, you will be a trusted advisor for our strategic accounts and responsible for ensuring customers are successfully leveraging Secureworks’ software to achieve business value and a return from their investment with Secureworks. Develop an in-depth understanding of custome...
The Customer Success Manager guides Intradiem customers, from pre-sales business requirements through launch and then acts as the primary contact for customers, and the liaison between the customer and all other Intradiem departmental involvement. The Customer Success Manager will manage an assigned...
Under the direction of the Deputy Commissioner the Customer Success Manager assists with combining the City’s goals and customer’s goals to form a cohesive, data-led, and customer-centric process by adding value to customer relationships and driving outcomes focusing on customer loyalty and retentio...
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...
As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...
As a Customer Success Manager (CSM) specializing in Revenue Cycle Management (RCM), you will play a pivotal role in ensuring the success and satisfaction of our customers. The position will focus on increasing customer satisfaction, reducing churn, strengthening brand loyalty, and leveraging the cus...
As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...