Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. ...
The Senior IT Help Desk Technician will provide support for internal users in the company using excellent customer service skills. Provide technical support and assistance to clients via phone, email, remote desktop, and in-person (primarily will be via phone. Troubleshoot hardware, software, and ne...
Operate the service desk and desk side support in order to respond to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Help Desk Supervisor (Senior) - (626). Provide Tier I/II desktop client support for problem resolution...
As an IT Provisioning Lead, you will be working with teams across labels to help maintain a secure environment. You are eager to grow and develop skills that will help make our client the best gaming company in the world. Previous experience in a lead role in a team environment is helpful. ...
Help Desk / Systems Administrator. Help Desk / Systems Administrator. Job Summary: The Help Desk / Systems Administrator. The ideal candidate will perform ACD Help Desk/Systems Administration services supporting all 33 NWS mission networks under operational direction of the 33 NWS MA Directorate and...
Senior Technical Support Specialist. Handle technical issues, including user support in the office and/or at trial, including after-hours requests. Provide technical support during the trial in the office, offsite war room, and courtroom. Provide technical support in the virtual courtroom. ...
IT Desktop Support Technician with a government client in San Antonio, TX! If interested please send your updated resume/Sec+ to Erica Mokun @. IT Desktop Support Technician (Tier 1). Must be available 1st, 2nd, and/or 3rd shift, and able to support a 24 x 7 environment. First-level support of all i...
Robert Half is working with a Client in the Austin area looking for a Desktop Support Analyst on a long term project. Strong PC/Desktop Support (OS, hardware, and applications) troubleshooting in networked enterprise environments. Provide remote support (BeyondTrust) as required, troubleshoot VPN, R...
Strong knowledge of desktop/laptop hardware. Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc. Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. Liaises with clients, IT support groups and 3rd...
Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc. Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. Liaises with clients, IT support groups and 3rd party providers when necessary. Performs IMA...
What you’ll do… Instruct users on the operation of PC equipment/end user devices and internally developed application programs in an individual or group environment Provide support, including procedural documentation and relevant reports while prioritizing and managing many open cases at one time Co...
The Aspira Solutions Business Technical Support Specialist is responsible for handling client inquires/questions/issues, documenting, troubleshooting, and resolving hardware, network, software, application, technical, and customer service-related issues. The Technical Support Specialist is responsib...
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Monitor problem management software and support systems for current outages and pending solutions;. This role will take incoming technical support calls or respond to request to diagno...
Provides support to end users on a variety of issues from PC desktop or laptop mobile device software installation, software customizations, software and hardware failure analysis, PC peripheral support, and LAN connectivity support which may include wireless connectivity. Under general supervision,...
To be successful in this role, you need have superb communication skills, verbal and written, conducted in a timely manner, proactive, independent, and takes initiative with consistent follow through and superior time management skills with capability of working with and meeting deadlines. Davies US...
We are looking to a talented, entry-level Desktop Support technician to provide support including performing troubleshooting and issue resolution. Proficiency in Windows 7 and 8, Microsoft Office applications, remote support tools, and Citrix Xenapp. ...
Strong communication skills, especially in explaining technical terms in a way that non-technical individuals can understand. You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple...