A company is looking for an IT Help Desk Service Technician. ...
Looking for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos Company) has an exciting Tier II agent- Associate opportunity supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troub...
IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, applications, networks and telecommunications, by augmenting Contractor support to the PEO MS/J-6 IOD, developing the new DHHQ GSP construct. Supervises and coordinates activities of IT Service ...
At least 5+ years of previous Help Desk experience. Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs, remote and VMware tools, Office 13, Exchange, Active Directory, Windows 7 and 10, and knowledge of laptop technologies strongly preferred. Answer...
Experienced Tier II Help Desk/ Desktop Support Admin. Experience providing Tier 1 desktop technical support. Experience with Microsoft SCCM and perform imaging of desktop machines. Install, upgrade, support, and troubleshoot printers, computer hardware, Windows 10 OS, Office 2013 and other authorize...
IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, applications, networks and. Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. Culture | Northern Virginia Technology Council Tech 100 Honoree; Vi...
The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disrupti...
IT Support, Help Desk, Network Administration, and/or Mobile Device Management. ...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Tracking user issues and identifying trends to help inform new training needs. ...
The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. The Help Desk Support III also assumes responsibility for accurately recording events and problem resolution in logs, updating customer ...
Adminsitrative Assistant - Help Desk - . The Administrative Assistant - Technology Help Desk will play a crucial role in supporting our students, teachers, and staff in effectively utilizing technology for teaching and learning. ...
Job Title: Help Desk Coordinator. Our company is seeking a motivated and skilled Help Desk Coordinator to join our team in Fairfax, VA. As a Help Desk Coordinator, you will play a pivotal role in providing technical support to our internal users, ensuring smooth operation of our systems and applicat...
The Help Desk/Support Specialist will support a systems engineering task. The ideal candidate will have experience withthe help desk system, meeting schedule expectations, managing system supportand providing regular communications. Demonstrated experience assistingcustomers using hotline, email and...
Linux Help Desk Specialist Top of Form Bottom of Form THE POSITION The Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Cont...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. ...
You will also backup all Help Desk team members, including Government Services Help Desk. You will also supply surge support to other IT Helpdesk teams as needed. Support other IT Helpdesk teams as needed with overflow tasks. Laptop and Desktop imaging experience. ...
Thoroughly document support requests and resolutions using the helpdesk ticketing system. Write tips, frequently asked questions, and knowledge articles for the Firm’s intranet and help desk knowledgebase. Minimum of two years working on a Help Desk or related experience. ...
Marathon TS is seeking a Help Desk Technician to support a federal client in Falls Church, VA. Answer calls coming into the Tier Help Desk by the third ring. At least + years of previous Help Desk experience. Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing sys...
Mindbank Consulting Group has an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist. Assistant Contract Technical Representative (ACTR) Help Desk Specialist Responsibilities:. Assistant Contract Technical Representative (ACTR) Help Desk Specialist Qualifi...
Help Desk Support Functions with a Combination of Phone and Desktop Support is required. As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. Helping define and create system...
Tier I Helpdesk Technician Responsibilities:. Must have experience with troubleshooting, problem escalation, MAC requests and inventory, as related to working in a helpdesk environment. Must have detailed knowledge of IT service management (ITSM) and help desk tools. Tier I Helpdesk Technician Quali...
In this role you will: Manage the end user Help Desk support experience across our tenants for the Task Management Tool (TMT) application (Microsoft-based application) Develop/refine standard operating procedures to manage multiple ticketing systems across the client portfolio...
ALTA IT has a Contract to Hire position open for a Helpdesk Specialist. Create tickets and document all activities in helpdesk ticketing systems. Provide in-office 1st and 2nd level Deskside IT support to the offices in Tysons Corner. Comply with Corporate IT Service Management and Service Desk poli...
Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. ...