Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. ...
CS performs touch maintenance and support for network infrastructure and servers, provides service desk, server administration, Unified Capabilities, client systems support, information assurance and communications security, project management, and requirements desk support. ...
Founded in 2009, TechWerks is a federal Center forVeterans Enterprise (CVE) certified service disabled veteran ownedsmall business (SDVOSB) with offices in Chicago, IL, Arlington, VA,San Antonio, TX, and Frankfurt, Germany and employees across theUnited States and worldwide.TechWerks is hiring onsit...
The Senior IT Help Desk Technician will provide support for internal users in the company using excellent customer service skills. Provide technical support and assistance to clients via phone, email, remote desktop, and in-person (primarily will be via phone. Troubleshoot hardware, software, and ne...
First contact resolution of desktop issues or follow proper escalation procedures. Familiar with ITIL and Service Desk support methodology. ...
This project will support an educational campus of multiple buildings with Help Desk, Desktop, and AV/VTC services, and manage/support all the automation deployment, configuration, and maintenance of the Windows Platform, PC's, laptops, peripherals (printers, fax, phone, wireless, audio visual equip...
Help Desk Specialist - SAC - req11338If you are a TRS or ORP retiree please contact Employment at employment@alamo. ...
Range | San Antonio, TX, USA | Salary | Full TimeHelp Desk SpecialistDEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. CS performs touch maintenance and support for network infrastructure and servers, provides service desk, server administratio...
Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Helpdesk support background, ticketing systems, light Active Directory. ...
The IT Help Desk Engineer will assist in the day-to-day tasks and operations of the Managed IT Services Department. ...
Performs basic user-problem analyses for the help desk. Performs basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Contributes to the preparation of procedure manuals an...
Help Desk Specialist to provide technical support for the Air Force Civil Engineering Center (AFCEC) at Lackland AFB. Extensive experience with MS Windows, Microsoft Office, Microsoft 365 and other common desktop applications and operating systems. ...
Help Desk Representative - Healthcare - Remote US. We also have a variety of leadership and technical development academies to help build your skills and capabilities. ...
First contact resolution of desktop issues or follow proper escalation procedures. Familiar with ITIL and Service Desk support methodology. ...
Help Desk Representative - Healthcare - Remote US. We also have a variety of leadership and technical development academies to help build your skills and capabilities. ...
We are looking for a competent Service Desk Analyst to provide first level contact support to our clients. Service Desk Analysts will follow standard processes and be required to document and resolve technical issues relating to hardware, software, or network connections. Collaborate effectively wit...
The position that we are looking to fill is for a full-time help desk / field technician. This candidates time will be split between working help desk tickets and performing field work at our client's sites on an as needed basis. Problems can be escalated to the higher tier help desk folks and engin...
The Desktop Support Tier I Analyst is responsible for providing first-level Service Desk support services to all users of Military Health Systems (MHS) which requires familiarity with the supported applications and desktop support within the MHS environment and hardware and software technical expert...
SUMMARY: Do you possess IT Helpdesk experience and skills, but also enjoy interacting with people? We are seeking an individual to join our IT Department to provide technical support, troubleshooting, diagnosis and repair of hardware, software, and other IT related issues. OVERVIEW OF YOUR DAILY TAS...
Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide.TechWerks is hiring o...
The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. We seek innovative individuals who can react to a fast-paced environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking for someone who can pivot when needed, multita...
Help Desk supervisory experience: Prior experience supervising a help desk or technical support role. Administer effective frontline line desk assistance to customers where inquiries are beyond the knowledge of the help desk team members. Organize training and/or make arrangements for team member to...
Help Desk Coordinator Intermediate. Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Help Desk Coordinator Intermediate. Assists trouble tickets opened by users on the Helpdesk site, the Contractor shall review all info...
Work with the Information Technology team to identify available Help Desk training that will enhance and improve computing support delivered to customer. Help Desk Documentation, Records and Procedures. Review and update Help Desk documentation as required. Minimum 1 year of help desk operations exp...
As an IT Provisioning Lead, you will be working with teams across labels to help maintain a secure environment. You are eager to grow and develop skills that will help make our client the best gaming company in the world. Previous experience in a lead role in a team environment is helpful. ...