Role Overview: As a Desktop Support Engineer, you'll ensure seamless technology operations, offering support for PC desktops, mobile devices, and applications. Level 1 and 2 Support: Handle incoming help requests from end users. Hands-on Fixes: Troubleshoot desktop issues, install software, and conf...
Route help desk tickets to appropriate technicians. What does a typical day look like? (daily tasks) Answer help desk phone calls. Route help desk tickets to appropriate technicians or support groups. IS Helpdesk support on rotating basis with some after-hours coverage. ...
Located onsite in Elk Grove, CA (5 Days / Week ONSITE).Ticketing System is ServiceNow.Handling call escalations from Tier 1 to Tier 2.Standard working hours, M-F, 8 hours a day supporting PST.Technical Support, 2+ years, Is Required.Written Communication, 2-5 years, Is Required.Mac OS X, 2-5 years, ...
Help Desk Technician / Software Trainer with Law Firm Support Experience. Information Technology, Training, L1, Help Desk Technician, Troubleshooting, Microsoft Word, Cloud, iPhone/iPad/Android/MacOS, LAN/WAN. ...
Our team is looking for an IT HELP DESK Technician for the Naval Health Research Center in San Diego, CA. Experience providing technical help desk support to all end users and customers. ...
Manage help desk tickets from creation to resolution, including escalation when required. Able to configure a variety of devices including servers, network equipment, desktops, laptops, smartphones, and printers. ...
Serves as the IT technical expert working independently and as a member of a cross-functional group of technical staff responsible for updating and enhancing the enterprise-wide desktop infrastructure, including hardware and application software and server-based software supporting this infrastructu...
Responsible for day-to-day operations of Help Desk and some analysis on call volume. ...
Experience providing technical help desk support to all end users and customers. ...
The minimum salary for the Help Desk position is $41,600 annually and the maximum salary for the Help Desk position is $41,600 annually. Help deskJob ID157474Posted05-Mar-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestCustomer ServiceLocation(s)San Diego - California - United States o...
Facilitate interaction between Command leadership and officialsSkills:CopTIA Security+, GSEC, SSCP, CISSP, CASP, Military Health Facility, Secret Clearance, SOP, Navy, Military, DoD, VMware, Help Desk, troubleshooting, customer service, SQL, DDATop Skills Details:CopTIA Security+, GSEC, SSCP ,CISSP,...
Under general supervision of immediate supervisor, provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues; troubleshoots user accounts, validates assigned software licenses, and ...
As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...
Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières. As an IT Help Desk Technician requires using your technical knowledge, ability to solve problems and focus on customer support to effectively handle and solve IT problems promptly. Keep precis...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Maintaining help desk ticket queues to ensure proper routing and resolution of issues. Configure desktop hardware, software, and peripherals. Working knowledge of current communications devices and desktop technologies. Basic understanding of Virtual Desktops. ...
Our team is looking for an IT HELP DESK Technician for the Naval Health Research Center in San Diego, CA. Experience providing technical help desk support to all end users and customers. ...
Reporting to the Director of IT, we are seeking a skilled and customer-focused Help Desk Technician to join our team. The Help Desk Technician will respond to queries, run diagnostics, and programs, isolate problems, and determine/implement solutions. Respond to help desk tickets promptly and resolv...
CopTIA Security+, GSEC, SSCP, CISSP, CASP, Military Health Facility, Secret Clearance, SOP, Navy, Military, DoD, VMware, Help Desk, troubleshooting, customer service, SQL, DDA. CopTIA Security+, GSEC, SSCP ,CISSP, CASP, Military Health Facility, Secret Clearance ,SOP, Navy,Military, DoD, VMware, Hel...
Manage all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Service Desk functions. IT needs! In this role you lead the Service Desk team, providing first-level hardware, software, networking, ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Responsibilities: Under general supervision of immediate supervisor, provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues; troubleshoots user accounts, validates assigned softw...
This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing envir...
Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. Help Desk Technician responsibilities include: Maintain computer hardware of on-prem and hybrid network users; Respond to the needs and questions of network users conce...
Maintaining help desk ticket queues to ensure proper routing and resolution of issues. Configure desktop hardware, software, and peripherals. Required Qualifications Working knowledge of current communications devices and desktop technologies. Basic understanding of Virtual Desktops Printer device a...