Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Minimum of 5 years of experience ...
Join Apple, and help us leave the world better than we found it! We're seeking a Technical Support Engineer to work in the AppleCare Enterprise Services group providing advanced technical assistance via telephone, e-mail, and occasional on-site visits to ACES Enterprise customers deploying solutions...
Exabeam is looking for a Senior Technical Support Engineer to join the Support Team. This is an individual contributor role reporting to the Director, Technical Support. You will also be the primary liaison between Engineering, Cloud Operations to drive critical business impacting issues to resoluti...
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world.We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming.This technology will all...
Technical Support Engineer 4 (Customer Focused) . If so – we might be looking for you for an exciting role in our Customer Focused Technical Support (CFTS) team!. Become the dedicated focal technical support contact and handle high priority incidents for a limited number of Advanced Services custome...
We are looking for an engineer in charge of the operation and support (IT infrastructure - PC / Server / Network) of Japanese clients, updating existing systems, and proposals for introducing new projects. Operation/Support: IT Support Technician / Help Desk. ...
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Minimum of 5 years of experience ...
In this very technical, and highly visible role, you will be the primary technical contact delivering technical support for premium customers for the chassis-based, ultra high-end FortiGate solutions. Work closely and provide direct technical email and phone support to our customers in the America’s...
The L3 Technical Support Engineer functions as a member of the Global Technical Support organization to provide technical support via phone, email and web for Broadcom / Brocade products to our OEMs and customers. The L3 Technical Support Engineer will take escalations from the Level 2 team, answer ...
We are looking for an engineer in charge of the operation and support (IT infrastructure - PC / Server / Network) of Japanese clients, updating existing systems, and proposals for introducing new projects. Job Description 1) Operation/Support: IT Support Technician / Help Desk 2) Introduction propos...
Technical Support Engineer to join our dedicated technical customer support team. Provide interface between Customer Support and Product/Engineering teams . At least two years of technical support experience, ideally within a SaaS environment. This 100% onsite position, based in the East Bay, C...
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Technical Support Engineer, Integrati...
About the job Audiovisual Remote Technical Support Engineer. Job Candidates residing outside of San Diego, CA with a strong skillset will be considered for this roleRemotely provide Technical Support to existing Clients Audio Video systemsRemotely monitor Audio Video systems to proactively detect, r...
Technical Support Engineer 1, Premier. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence call...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
We're looking for an enthusiastic Technical Support Engineer to join our growing End-user Services team. Your role manages service tickets, facilitating new hire onboarding, providing onsite technical support, deploying assets, maintaining AV systems, and offering support for live events, including ...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training material...
What are we looking for in our Technical Support Engineer ?. Position: Technical Support Engineer. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customers. The engineer is responsible for owning and resolving issues on a daily b...
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical...
Global IT Services partner supporting medium to large-scale enterprises. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8. Ability to communicate regarding technical issues with clients. Install, upgrade, support and troubleshoot for printers, computer hardware. ...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
Technical Support Engineer - Service Management (Hybrid, Santa Clara, CA). The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answering technical questions about the Client...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training material...
What are we looking for in our Technical Support Engineer ?. Position: Technical Support Engineer. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customers. The engineer is responsible for owning and resolving issues on a daily b...
The Global Technical Support Engineer, will maintain customer satisfaction, providing 2nd level and escalation support for systems utilizing Refractive Lasers, which can beboth verbal and written technical support to end users, regional Carl Zeiss Meditec Technical Support, Field Service Representat...