As a Technical Support Engineer, you will provide ongoing support to complex OT systems throughout the world, ensuring reliability, system performance and world-class customer satisfaction. This challenging and fast paced environment provides opportunity for engineers to expand their technical knowl...
You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support ...
Serve as a technical expert and provide technical leadership in several specialized areas within ourEngineering technical support team after attaining sufficient experience. Associate Technical Support Engineer. Your time will be divided between solving customer technical support problems with ourEn...
RESPONSIBILITIES Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction Develop technical experti...
The Global Support work environment is highly client-focused and fast paced, operating globally to provide 24/7/365 technical support In your role as a Premier Support Engineer, you are the first point of contact for customers experiencing technical challenges. Responsibilities: The complete end-to-...
Shift: 10:30a - 7:00p CT What you can expect to do in this role: Utilize available resources to independently resolve support issue Work directly with customers to troubleshoot, recreate, and/or resolve support issues related to Jamf products and supporting technologies Act as an escalation point fo...
Under limited supervision the Technical Support Analyst- Tier III installs, maintains, tests, and repairs systems and networks. Provides technical leadership and support and resolves problems of a comprehensive and complex nature. This position is a support role; however, to be successful in this ro...
As a Technical Support Engineer, you will provide ongoing support to complex OT systems throughout the world, ensuring reliability, system performance and world-class customer satisfaction. This challenging and fast paced environment provides opportunity for engineers to expand their technical knowl...
You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support ...
Ability to explain technical issues to technical and non-technical employees/customers. Technical diploma or higher degree in mechanical, electrical or automation engineering or related field. Deliver high quality and remote customer support in a contact center format, using a global ticketing syste...
You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support ...
Under limited supervision the Technical Support Analyst- Tier III installs, maintains, tests, and repairs systems and networks. Provides technical leadership and support and resolves problems of a comprehensive and complex nature. This position is a support role; however, to be successful in this ro...
Must possess sound knowledge of systems engineering and related areas such as electro-mechanical and software engineering. Perform the activities associated with the Systems Engineering of one or more products in different stages of the product lifecycle from new product development to post-market s...
Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution. The Technical Support Specialist is accountable for managing customer issues to closure both during regular business hours & 24/7 after hours support. T...
The Senior Technical Support Analyst. Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. Documents resolution processes for escalated issues and serves as a resource for other support areas. May travel to cust...
Plan, design and implement security systems and their associated software, including firewalls, VPNs and intrusion detection systems. Senior level engineer with experience in system hosting and managed services with a desire to join our high-spirited, hard-working team. Mentor Staff in networking, s...
Provide technical support via the telephone and electronic communications. Verify support contact credentials and account service level agreements. Discuss details of incident with support contacts and verify replication on customer website. Document all support incidents and customer requests in th...
Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...
We're seeking a Full-Time Senior IT Support Engineer to excel within an Onsite (hybrid schedule) work environment. Deliver high-quality, executive-level user support to financial services clients both on-site and remotely. Familiarity with cybersecurity tools and best practices, encompassing next-ge...
The Senior IT Site Technician is responsible for providing end user and Corporate IT support in the following areas: software/hardware peripherals, network, telephony, data communication technologies, servers and workstation configuration. Supports IT site leaders/managers in delivering technical se...
The Network Engineer role focuses on designing, implementing, and maintaining the company's Wide Area Network (WAN) and Local Area Network (LAN). The Network Engineer works in a small team of 4 infrastructure staff responsible for all of the organization infrastructure including network, server,...
Position: Desktop Support Engineer. ...
The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues e...
As a Desktop Support Specialist, you will provide on-site desktop support of hardware, software, network, and audio/visual devices. Hardware support experience with iOS mobile phones, desktop printers, A/V and conference equipment. Oversees the technical support of the applications, hardware and per...
Provides maintenance and repairs to building structures, building systems, and equipment contained therein. Service, repair and install piping, fixtures, fittings and associated hardware for compressed gasses, vacuum, steam, potable and non-potable plumbing systems. Takes charge of the heating plant...