Global Ecommerce Operations Manager

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

As a highly skilled and experienced Global E-commerce Operations Manager, you will lead and optimize our global e-commerce operations. You will have a strong understanding of e-commerce platforms, logistics, and international market trends. You will be responsible for driving efficiency, ensuring operational excellence, and enhancing customer experience across our online platforms.

What You Will Do

• Oversee end-to-end operations for our global e-commerce platforms, ensuring seamless execution and delivery of online sales initiatives.
• Develop and implement strategies to improve operational efficiency and drive growth.
• Assist the Sr. Director of E-commerce in analyzing marketplace expansion efforts and process coordination.
• Provide leadership by operating and managing three regional e-commerce organizations, ensuring smooth workflow.
• Manage daily business operations by facilitating collaboration among team leadership to elevate e-commerce experience industry standards.
• Assist the Sr. Director of Operations by leading marketplace expansion efforts and coordinating process coordination.

What You Need

• Bachelor’s degree or equivalent work experience.
• Minimum of 8 years of experience with e-commerce platforms, logistics, and international market trends.
• Ability to identify and implement best practices that drive operational excellence, including leveraging industry knowledge, best-in-class technologies e.g., Salesforce, Shopify, order management systems, CRMs), and delivering a best-in-class customer experience.

What is Nice to Have

• Master’s and/or MBA degree
• 10+ years of experience in Business Management, Marketing, web design, digital design, and/or eCommerce.

What Makes You Eligible

• Willing to travel up to 15% domestically and internationally.
• Willing to work from a home office located in Stamford, CT, or Northridge, CA.
• Successfully complete background investigation and drug screen as a condition of employment.

What We Offer

• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

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Salary Ranges:

$ 117,000 - $ 171,600

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.